
The Hub at Chisholm Trail
Leasing staff, particularly James Parker, earn consistent praise for patience and responsiveness during apartment applications. New management has begun addressing property conditions, but maintenance remains sluggish: residents report unpainted units, broken fixtures, roach problems, and requests that vanish into thin air. Phone lines stay unreachable, and office coordination has fumbled lease delivery and apartment assignment. Most recent positive reviews reflect improved leasing-side service. Serious concerns persist around maintenance follow-through, pest control frequency, and back-office responsiveness for current residents.

