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The Arbors on Oakmont

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 300 Google reviews · How we rank ›

4.3(300) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
The Arbors on Oakmont
Service
Luxury High-Rise Apartments
Reviews
300

What we found

Staff attention defines the resident experience here; repeated praise centers on a handful of team members (Genesis, Ashley, McKenzi, Angie, Rosie) who handle tours, approvals, and cleaning with genuine warmth and speed. Apartments are consistently described as quiet, clean, and well-kept.

Three recent one-star reviews surface friction: disputed application-fee refunds, a cold front-desk interaction, and concerns that units look different from marketing photos. One longtime tenant reports deterioration since a manager transition. The 4.3 rating reflects a genuine split between devoted residents who credit staff care and newer arrivals frustrated by process inconsistencies.

Praised for
  • friendly, attentive leasing staff (Genesis, McKenzi, Angie, Ashley, Rosie named)
  • clean apartments and grounds
  • quick, hassle-free approval process
  • responsive maintenance and office teams
  • quiet, well-maintained property
Watch-outs
  • refund policy disputes on application fees
  • inconsistent front office customer service
  • units differ from online photos
  • recent management changes affecting tenant satisfaction
friendly-staffresponsive-managementclean-groundsmodern-amenitiesunexpected-fees
Best for: Residents who value personalized leasing service and a quiet community environment.
Think twice if: Application refund policies and front-office consistency have drawn complaints; visit in person to assess the current leasing experience.

What's working here

  • Named staff (Genesis, Ashley, McKenzi) praised by name for service
  • Fast approval and move-in process
  • Quiet, well-maintained grounds

Read this before you tour

  • Genesis Morales, McKenzi H., Ashley (maintenance/cleaning), Sonia (supervisor), Angie (manager), Rosie (leasing) all named by residents
  • Fast application approval noted
  • Property tours available same-day
  • Spanish-language support mentioned
  • Office cleanliness and professionalism highlighted in tours

What residents say

Luxury High-Rise Apartments
Strong praise for modern apartments, clean units, and upscale amenities; concerns about photos not matching actual units.

Side by side with nearby options

  • Rated 4.3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

Why this score

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

The numbers behind the score

5
239
4
9
3
2
2
5
1
45

Contact the property

Address
6000 Oakmont Trail, Fort Worth, TX 76132

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

In their own words

Services listed
Luxury apartmentsFloor plansModern clubhouseEntertainment kitchenDog park
Published prices
Pet deposit
$200
Pet non-refundable fee
$200
Pet rent
$25 monthly per pet

As published by the business on its own website; not independently verified.

Enquire about The Arbors on Oakmont

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Questions we get asked

Are same-day apartment tours available?
Yes. Rosie's review mentions touring the apartment the same day of the initial visit. Genesis also describes a full tour even 20 minutes before closing.
Do you accept pets? What are the fees?
Yes. Pet deposit is $200, pet non-refundable fee is $200, and pet rent is $25 per month per pet (per their website).
If my application is denied, do I get my application fee back?
A one-star review disputes this: the reviewer says the contract states refunds are given if the application is not approved, but they claim the property did not honor this. Check the lease terms directly before applying.

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Last updated 2026-08-13