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The Hub at Chisholm Trail

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 362 Google reviews · How we rank ›

3.5(362) 58 composite score See reviews on Google ✓ Google-verified
Luxury
The Hub at Chisholm Trail
Location
Fort Worth
Service
Luxury
Reviews
362
Ranking
#580 in Luxury
Best for
prospective residents prioritizing leasing support and willing to handle maintenance challenges

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

James Parker's leasing support stands out as consistently praised across recent months, and residents note the management team works hard to improve the property. However, significant operational failures undermine the experience: power and water shut off without notice or explanation, maintenance requests disappear into a backlog, and water damage with mold goes unaddressed, leaving residents sick. The pool stays closed for extended periods despite summer heat, safety lighting fails, and pest control appears absent.

Compensation for service failures is not offered, and while some staff show care, the property manager's responsiveness varies sharply by reviewer account. Grounds upkeep, trash collection, and pest management need urgent attention.

Praised for
  • James Parker's customer service
  • friendly and helpful leasing staff
  • management team responsiveness
  • beautiful property
Watch-outs
  • power and water outages with no communication
  • slow or ignored maintenance requests
  • mold and water damage from ceiling leaks
  • pest problems (roaches)
  • pool closed most of the year
  • poor safety (unlit breezeway)
  • unclean grounds and full dumpsters
responsive-managementpoor-communicationmaintenance-slowpest-problemsoutdated-units
Best for: prospective residents prioritizing leasing support and willing to handle maintenance challenges
Think twice if: concerned about utility reliability, maintenance speed, or pest control; value quick fixes and responsive repairs

What Reviewers Like

  • James Parker's leasing service
  • engaged management team
  • gated security
  • on-site fitness and pool

What to Know Before You Tour

  • James Parker, leasing agent, praised across multiple recent reviews for helpfulness and responsiveness
  • Terrie, property manager, noted as patient and kind by some, but blamed for lack of resident care by others
  • power and water outages occur with no notification to residents
  • maintenance request backlog; some requests unfulfilled for months
  • water damage and mold reported in multiple units
  • roach infestations; pest control appears infrequent or absent
  • pool closure spans most of the year despite summer heat
  • breezeway lighting out; safety concern at night

What Stands Out

Luxury
leasing process praised for courtesy and efficiency, but residents fault maintenance and utility reliability as inconsistent with luxury positioning

Compare with Nearby Apartments

  • Rated 3.5 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How We Scored It

How We Score
Star rating 1
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Rating Breakdown

5
201
4
18
3
11
2
14
1
118

Location & Contact

Address
6401 Hulen Bend Blvd, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 bedroom apartments2 bedroom apartmentsfitness centerswimming poolbarbecue grilling areapicnic areagated community

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Who should I ask for when I call the leasing office?
James Parker is frequently mentioned by recent residents as helpful, knowledgeable, and responsive during the leasing process and tours.
What is included in the community?
The complex offers a fitness center, swimming pool, barbecue grilling area, and picnic area. It is gated and claims to be handicap friendly.
How often is the pool open?
According to a recent resident, the pool was open for about two weeks during an entire year, and appears to be closed at other times for extended periods.

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Last updated 2026-09-16