Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Staff consistently stand out for knowing residents by name and managing the leasing process with patience and follow-up. The property itself draws praise for cleanliness, spacious units, and quiet common areas, with 24/7 maintenance keeping things running.
Recent friction centers on an unfinished package locker rollout that has restricted access to office hours only, creating real hardship for working residents and delivery of medications. Parking remains tight despite a paid covered option. Past security concerns and isolated pest complaints warrant a closer look before committing.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Most residents praise the location, modern finishes, and staff attentiveness, with leasing team members like Emma and Sydney specifically noted for helpfulness. A severe complaint about flea infestation and management's refusal to act properly colors the otherwise strong record, raising questions about pest control accountability.
Kade delivers consistent, responsive maintenance and attentive staff in a calm setting. Residents cite near-immediate A/C and repair fixes, named staff like Diego and Hal who solve leasing questions without delay, and a welcoming atmosphere that keeps tenants loyal for years.
Half the reviews are five-star praise for leasing staff and amenities, but the other half describe uninhabitable conditions: roaches, mold, water damage, and holes in flooring that went unrepaired for months. Residents report maintenance requests ignored despite multiple contacts, an office that doesn't answer phones, and management dismissive of serious problems like health hazards affecting children. One long-term resident broke their lease after three years citing pest and mold issues; another was sent to collections for unreturned keys they say they handed over at the office. While a few recent reviews note quick fixes under new management, the weight of complaints centers on unresolved structural and pest problems, poor communication, and the gulf between the promised resort-style living and what tenants actually experience. Staff behavior divides sharply: leasing agents like Azarel and Jeannie earn praise, but a manager named Gina and others in the office have been reported as dismissive and rude when residents raise concerns. One tenant documented a shower leak turning into black mold after weeks of ignored requests and false promises of "emergency priority" fixes. The complex's proximity to Love Field and nearby shops appeals to long-term residents, but maintenance failures and security issues (break-ins, trespassing, shooting incident) undermine any appeal.
Last updated 2026-09-16