
The Finch
Kim, Jeannette, and Janet consistently earn praise for making leasing smooth and warm; many residents cite fast processing, phone responsiveness, and genuine care. However, move-in readiness is spotty-fridges fail in "new" units, staff sometimes lock doors during business hours, and a handful of residents report serious professionalism concerns, including feeling unsafe. Follow-up support often salvages bad first impressions, but inconsistency mars the luxury positioning. The property claims new apartment homes and virtual tours on its website. Pet fees run $400 one-time, non-refundable. Residents appreciate the leasing team's flexibility and willingness to accommodate requests, yet management's failure to inspect units before occupancy and occasional communication breakdowns (unanswered calls, missed callbacks) undercut the five-star experience some enjoy.

