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The Finch

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 63 Google reviews · How we rank ›

4.3(63) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
The Finch
Location
Cedar Crest, Dallas
Service
Luxury
Reviews
63
Ranking
#335 in Luxury
Best for
Pet owners seeking Section 8-friendly luxury apartments willing to advocate for move-in issues.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Kim, Jeannette, and Janet consistently earn praise for making leasing smooth and warm; many residents cite fast processing, phone responsiveness, and genuine care. However, move-in readiness is spotty-fridges fail in "new" units, staff sometimes lock doors during business hours, and a handful of residents report serious professionalism concerns, including feeling unsafe. Follow-up support often salvages bad first impressions, but inconsistency mars the luxury positioning.

The property claims new apartment homes and virtual tours on its website. Pet fees run $400 one-time, non-refundable. Residents appreciate the leasing team's flexibility and willingness to accommodate requests, yet management's failure to inspect units before occupancy and occasional communication breakdowns (unanswered calls, missed callbacks) undercut the five-star experience some enjoy.

Praised for
  • staff warmth and attentiveness (Kim, Jeannette, Janet named)
  • responsive leasing process and communication
  • move-in support and follow-up care
  • new, well-kept apartments
Watch-outs
  • units not move-in ready (non-functional appliances)
  • inconsistent leasing office availability and professionalism
  • pest issues (bugs in pool)
  • unprofessional or unsafe staff behavior reported
responsive-managementpoor-communicationmaintenance-slowoutdated-unitsfriendly-staffunresponsive-office
Best for: Pet owners seeking Section 8-friendly luxury apartments willing to advocate for move-in issues.
Think twice if: Units arrive without functioning appliances; phone availability and staff professionalism have created significant friction for some applicants.

What Reviewers Like

  • Named leasing staff (Kim, Jeannette, Janet) consistently praised for warmth and attentiveness
  • Accepts Housing Choice Vouchers (Section 8)
  • Pet-friendly with published fee structure

What to Know Before You Tour

  • Kim, Jeannette (or Jennette), and Janet are named leasing staff receiving frequent individual praise
  • Pet fee: $400 one-time, non-refundable
  • Accepts Housing Choice Vouchers
  • Move-in units reported with non-working fridges; management sometimes declines to swap from vacant stock
  • Leasing office experienced locking doors during stated business hours (11:30am on Saturday when posted to open at 10am)
  • Valet trash and unit instructions sometimes not provided at move-in
  • Pest issues reported in pool area

What Stands Out

Luxury
Leasing team praised for professionalism, but move-in unit quality and office accessibility gaps undermine luxury promise.

Compare with Nearby Apartments

  • Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How We Scored It

How We Score
Star rating 45
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
50
4
1
3
1
2
3
1
8

Location & Contact

Address
1710 Morrell Ave, Dallas, TX 75203

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Pet-friendly apartmentsVirtual toursAll-new apartment homesFloorplans
Published prices
Pet fee
$400 one-time, non-refundable

Credentials claimed:Housing Choice Vouchers (Section 8)

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Do you accept Section 8 (Housing Choice Vouchers)?
Yes, according to their website. Pet fees are $400 one-time, non-refundable.
Are the apartments pet-friendly?
Yes. The property lists pet-friendly apartments and charges a $400 one-time pet fee.
What should I expect when I move in?
Many residents report new, well-maintained units and helpful follow-up support from staff. However, some move-in units have arrived with broken appliances. Confirm your refrigerator and utilities work before signing the final walk-through.

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Last updated 2026-09-16