Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Management and maintenance staff earn consistent praise for speed and helpfulness, particularly Laura from the leasing team. Units arrive clean with modern finishes. However, parking remains a perennial flashpoint: stalls are cramped, the security gate breaks often, and staff use premium spaces during the day, compounding shortages for residents with larger vehicles.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
All three reviews rate the property one or two stars. Residents report a broken water heater causing apartment flooding with no response from emergency maintenance or the office over multiple days. Others cite persistent noise from neighbors, thin walls, and safety issues including drug activity and domestic disturbances.
Most residents love the brand-new finishes, resort-style pool and lounges, and proximity to Uptown and Lower Greenville. Staff including Dan, Shay, Tara, and Thomas handle tours, applications, and maintenance requests with genuine care and speed. A small group flags high pricing relative to Old East Dallas location and voice concerns about nighttime safety and construction durability. One resident notes that despite looks, the neighborhood still carries Old East Dallas' street challenges. These views sit outside the consensus but reflect real location trade-offs.
Leasing staff like Joann and maintenance crew members like Manny earn consistent five-star praise for genuine warmth and follow-through on service requests. Residents highlight attractive amenities and reasonable pricing for a luxury complex. However, management faces sharp criticism over chronic office absence, slow communication, AC failures during heat waves, and aggressive fee practices including disputed charges for normal wear. Some residents report unresolved safety incidents and unaddressed complaints spanning months.
Last updated 2026-09-16