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4600 Ross Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 394 Google reviews · How we rank ›

4.3(394) 73 composite score See reviews on Google ✓ Google-verified
Luxury
4600 Ross Apartments
Location
Old East Dallas, Dallas
Service
Luxury
Reviews
394
Ranking
#160 in Luxury
Best for
Renters prioritizing warm leasing support and amenities; less ideal for those needing reliable AC or responsive day-to-day management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Leasing staff like Joann and maintenance crew members like Manny earn consistent five-star praise for genuine warmth and follow-through on service requests. Residents highlight attractive amenities and reasonable pricing for a luxury complex.

However, management faces sharp criticism over chronic office absence, slow communication, AC failures during heat waves, and aggressive fee practices including disputed charges for normal wear. Some residents report unresolved safety incidents and unaddressed complaints spanning months.

Praised for
  • staff warmth and attentiveness during leasing
  • maintenance staff responsiveness and professionalism
  • quality amenities and property design
  • affordable pricing for the offering
Watch-outs
  • unprofessional management and inconsistent follow-through
  • unreliable air conditioning maintenance
  • unresponsive office staff and poor communication
  • unexpected and disputed fees
friendly-staffmaintenance-slowunresponsive-officeunexpected-feespoor-communication
Best for: Renters prioritizing warm leasing support and amenities; less ideal for those needing reliable AC or responsive day-to-day management.
Think twice if: Air conditioning troubles in summer heat and chronic office understaffing are real issues; escalating management concerns for complex matters.

What Reviewers Like

  • leasing staff with high service commitment
  • responsive maintenance team
  • premium amenities at competitive pricing

What to Know Before You Tour

  • Joann: leasing agent praised across multiple reviews for warmth, transparency, and proactive answers
  • Manny: maintenance professional noted for involving residents in repairs and clear communication about access
  • Smart home technology in units
  • Valet trash service (residents report garbage odor in hallways when collection lapses)
  • Sky deck amenity
  • Security camera systems reported non-functional during incident investigations

What Stands Out

Luxury
Premium amenities and design praised, but AC reliability and management responsiveness undermine the luxury positioning.

Compare with Nearby Apartments

  • Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How We Scored It

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
301
4
17
3
10
2
17
1
49

Location & Contact

Address
4600 Ross Ave, Dallas, TX 75204

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsSwimming poolFitness centerYoga studiosSky deck

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is there pet housing available?
Yes, the complex lists pet-friendly housing. However, one resident reported management failed to enforce a pit bull breed ban, leading to a serious incident.
What amenities come with units?
The complex offers washer and dryer in units, smart home technology, pool, fitness center, yoga studios, and sky deck access.
What should I expect from the leasing process?
Leasing staff are noted for being attentive and communicative during tours and applications, though some residents report poor follow-up if issues arise after signing.

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Long-term tenants report a property marked by rapid ownership changes, mold damage, and pest infestations that management has failed to address despite mandatory tenant fees. Staff praise-especially maintenance crew members like Augustine and Tyler, and leasing staff like Lacy and Reihaneh-stands in sharp contrast to structural problems (warped floors, black mold), thin walls, unreliable digital locks, and safety concerns (shootings reported multiple times a week near Annex Avenue). Newer residents or those unfamiliar with the property's troubled history tend to rate positively based on aesthetics and location; those who have stayed through ownership transitions describe chronic neglect, hidden charges added months later, and communication that shifts with each management company. Under the current owner Tipton Group LLC (as of 2026), rent has climbed significantly ($985–992 to $1,025+) while promised property fixes remain incomplete or cosmetic. The leasing office is no longer on-site, making urgent issues harder to resolve. Maintenance remains capable and responsive, but accountability for structural and pest problems sits with management that reviewers say prioritizes collecting fees over tenant safety.

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Residents and touring visitors consistently praise the leasing and maintenance teams for going beyond standard service, with multiple staff members named as standouts. The property itself is described as modern, clean, well-maintained, and secure, with amenities in good working order. Maintenance typically responds within 30 minutes. The leasing staff handle unit transfers and renewals with attention to detail, and the property feels safe to young professionals living alone. Long-term residents report the hospitality keeps them renewing leases.

Luxury

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Last updated 2026-09-16