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The Hudson Alton Collection

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 127 Google reviews · How we rank ›

4.3(127) 70 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
The Hudson Alton Collection
Service
Luxury High-Rise Apartments
Reviews
127

What we found

The Hudson excels at maintenance and attracts residents with its polished finishes and Uptown location, yet management responsiveness has become a flashpoint. Multiple residents report unanswered emails, ignored noise complaints, and repeated security lapses including theft and unauthorized building entry.

Recent leadership changes appear to have widened the gap between the building's physical appeal and resident experience. While Manny and the maintenance crew earn consistent praise for speed and professionalism, the leasing and management offices are described as understaffed, disengaged, and dismissive of serious concerns from neighbors to security to parking shortages.

Praised for
  • maintenance team responsiveness and professionalism
  • leasing staff (Elizabeth, Brayan) attentiveness during tours and move-in
  • luxury finishes and natural light in units
  • location and neighborhood access
Watch-outs
  • unresponsive management to resident complaints
  • chronic security issues (broken doors, unauthorized access, theft)
  • insufficient parking and unfair enforcement
  • poor communication and ignored emails
  • management turnover and decline in service
responsive-managementunresponsive-officemaintenance-quickfriendly-staffpest-problemsunexpected-feesmodern-amenities
Best for: professionals relocating to Dallas who prioritize aesthetics and location over intensive management support
Think twice if: you need reliable, responsive management or worry about package security and building access; security lapses and ignored complaints are recurring themes

What's working here

  • maintenance team responds quickly to requests
  • modern finishes and natural light
  • Uptown location close to Knox-Henderson dining and entertainment
  • amenities include pool, spin studio, pet spa, and EV charging

Read this before you tour

  • Maintenance staff member Manny consistently praised for speed, professionalism, and follow-through on repair requests (replaced non-working refrigerator within 2 days)
  • Leasing staff Elizabeth and Brayan noted for attentiveness during tours and early residency, but separate from operations/management team
  • Gas leak evacuation occurred; package room door reportedly broken for months with multiple thefts; entry doors and locking systems frequently malfunction
  • Parking: reserved spaces dominate garage; residents report being towed despite availability; street/building perimeter parking noted as high car break-in risk
  • Management turnover documented: multiple leadership changes within 2-year period; service quality decline correlated with these changes
  • Guest suite issues noted: poor lighting, missing toiletries, dirty bathroom, unsecured door lock, improperly prepared bedding

What residents say

Luxury High-Rise Apartments
Unit finishes, lighting, and layout praised; management responsiveness and security infrastructure criticized at premium price point

Side by side with nearby options

  • Rated 4.3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

Why this score

How We Score
Star rating 50
Review volume 91
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
101
4
3
3
3
2
4
1
16

Contact the property

Address
4805 McKinney Ave, Dallas, TX 75205
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFitness center with private spin studioGlass infinity poolRooftop sky loungePet park

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Questions we get asked

How quickly do maintenance requests get handled?
According to recent reviews, maintenance typically responds within 1-2 days. One resident reported a refrigerator replacement completed within 2 days of submission.
What amenities does The Hudson offer?
The property includes a fitness center with private spin studio, glass infinity pool, rooftop sky lounge, pet park and spa, bike storage, EV charging stations, and package lockers.
Is there adequate resident parking?
Multiple residents report the garage has many reserved spaces while general resident parking feels insufficient. Street and perimeter parking exists but carries high break-in risk.

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Last updated 2026-08-13