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The Hudson Alton Collection

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 128 Google reviews · How we rank ›

4.3(128) 69 composite score See reviews on Google ✓ Google-verified
Luxury
The Hudson Alton Collection
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
128
Ranking
#279 in Luxury
Best for
People moving to Dallas who value first-class leasing experience and don't expect ongoing management support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

The Hudson's architecture and maintenance crew earn consistent praise, yet residents report a sharp divide: the leasing experience is warm and professional, but once occupied, management becomes distant and dismissive. Broken entry doors, package theft, unauthorized intruders, towing disputes, and unresponded complaints pile up while office staff remain unavailable and concerns languish unaddressed.

Guest suite cleanliness and building fundamentals also falter. One guest found a dirty bathtub, broken shower rod, leftover laundry, and unmade beds; residents endured repeated AC failures and a gas evacuation. For the premium rent, this gap between what the building promises and what it delivers leaves even sympathetic residents frustrated.

Praised for
  • Maintenance team responsive and professional
  • Beautiful building design and finishes
  • Leasing staff (especially Elizabeth) knowledgeable and attentive
Watch-outs
  • Management unresponsive and dismissive to resident concerns
  • Security failures: broken doors, unauthorized access, theft
  • Parking insufficient and residents towed despite available spaces
  • Poor communication from office; staff unavailable or closes early
  • Building problems recur: HVAC failures, package room damage, gas leak
responsive-managementpoor-communicationmaintenance-quickunresponsive-officeoutdated-unitsfriendly-staff
Best for: People moving to Dallas who value first-class leasing experience and don't expect ongoing management support.
Think twice if: Residents needing responsive management, working security, reliable parking, and consistent building maintenance should consider elsewhere in the Knox area.

What Reviewers Like

  • Beautiful, modern finishes and design
  • Maintenance staff quick and attentive
  • Leasing team engaged and welcoming

What to Know Before You Tour

  • Elizabeth praised by multiple tour/leasing reviewers for knowledge and follow-up
  • Manny (maintenance) named for professional, rapid issue resolution, including refrigerator replacement within 2 days
  • Package room door broken for approximately six months, with multiple thefts during that window
  • Guest suite issues: dirty bathtub, broken shower rod, leftover guest laundry, incorrectly made beds
  • Residents report air conditioning failures (5 times in 2 years, no accommodations offered)
  • Main entry doors and locking systems frequently malfunctioning; homeless individuals found sleeping in front entrance
  • Parking garage management: residents towed despite empty reserved spaces; told to park late at night on McKinney
  • Gas leak evacuation occurred; pets left alone during daytime evacuation

What Stands Out

Luxury
Beautiful finishes and strong leasing experience undercut by management neglect, security gaps, and unresponded complaints once residents move in.

Compare with Nearby Apartments

  • Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How We Scored It

How We Score
Star rating 48
Review volume 92
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating Breakdown

5
102
4
3
3
3
2
4
1
16

Location & Contact

Address
4805 McKinney Ave, Dallas, TX 75205

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFitness centerPrivate spin studioGlass infinity poolRooftop sky lounge

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond to requests?
Maintenance is praised for rapid turnaround. One resident reported a refrigerator repair completed in two days and receives special mention for proactive communication during repairs.
Who should I contact during leasing, and are they available?
Elizabeth is highlighted in recent reviews for knowledgeable, attentive leasing tours and follow-up. However, residents note that the office is often understaffed, frequently unavailable, or closes early without notice once you move in.
What should I know about parking?
Reserved spaces are plentiful, but general resident parking is reportedly insufficient for the building's occupancy. Residents have been towed despite empty reserved spots. Street and garage back-area parking sees high vehicle break-in rates.

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Luxury

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Last updated 2026-09-16