Residents report serious infrastructure problems: water shutdowns with disputed explanations, widespread trash and pest issues, non-functional air conditioning in summer heat, and possible mold growth linked to respiratory illness in a family with an infant. Maintenance staff like Dwayne and James earn consistent praise for effort and memory of residents, but leasing office management is criticized as dismissive, dishonest about fees, and frequently unavailable.
A sharp divide emerges between unit quality (some residents report satisfied experiences in certain sections) and oversight. Reviewers describe a pattern of ignored service requests, unexplained charges, and management unwilling to address neighbor harassment or uphold community standards. Code compliance complaints and court proceedings are mentioned multiple times.
Recent shift: Sentiment remains consistently negative across recent reviews (past 4 months); specific complaints escalate from maintenance delays to health/safety concerns (mold, respiratory illness) and legal action by residents.
Last verified 2026-08-13
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
Experiences hinge sharply on when you moved in. Residents who encountered newer management praise fast maintenance and attentive office staff (Amparo and Liddy named). Earlier tenants faced roach infestations despite paying pest fees, water billing inconsistencies, and harassment from office staff. Safety breaches and vendor payment issues emerge in reports.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Steeplechase divides tenants sharply. Long-term residents and newer applicants consistently praise manager Deborah and renovated units, citing quick maintenance response and a quiet setting. However, current residents report serious systemic failures: A/C units left unrepaired (staff claim they're too small despite past performance), light bulb and air filter changes stopped, widespread car break-ins, roach problems, broken mailboxes, and a non-functional security gate. Complaints also cite management retaliation when issues are escalated, and pricing inconsistencies on application. The gap suggests a recent management shift has improved front-office experience but failed to address underlying maintenance culture and security infrastructure. Renters with health needs (asthma, allergies) and those sensitive to pest or crime issues face particular risk here.
Last updated 2026-08-13