Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-08-13
Experiences hinge sharply on when you moved in. Residents who encountered newer management praise fast maintenance and attentive office staff (Amparo and Liddy named). Earlier tenants faced roach infestations despite paying pest fees, water billing inconsistencies, and harassment from office staff. Safety breaches and vendor payment issues emerge in reports.
Residents report serious infrastructure problems: water shutdowns with disputed explanations, widespread trash and pest issues, non-functional air conditioning in summer heat, and possible mold growth linked to respiratory illness in a family with an infant. Maintenance staff like Dwayne and James earn consistent praise for effort and memory of residents, but leasing office management is criticized as dismissive, dishonest about fees, and frequently unavailable. A sharp divide emerges between unit quality (some residents report satisfied experiences in certain sections) and oversight. Reviewers describe a pattern of ignored service requests, unexplained charges, and management unwilling to address neighbor harassment or uphold community standards. Code compliance complaints and court proceedings are mentioned multiple times.
Staff excellence drives most resident satisfaction. Leasing agents like Alex and Tori handle tours and applications smoothly, while maintenance technicians Kenneth, Patrick, and Max earn repeated praise for quick, respectful service. Apartments feature open layouts, stainless steel appliances, and well-maintained common areas. One serious complaint flags rats in units and walls; the office reportedly dismissed the concern. A handful of move-in residents note stress-free onboarding and clean, updated interiors. Long-term residents report stable experiences. The maintenance team appears genuinely invested in resident issues, addressing problems promptly and leaving work clean.
Last updated 2026-08-13