DFW Multifamily Property Directory
Menu
Start Your Search Call

The Mason Apartment Homes

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 173 Google reviews · How we rank ›

3.6(173) 55 composite score See reviews on Google ✓ Google-verified Publishes prices
Senior & 55+ LivingAffordable HousingLuxury
The Mason Apartment Homes
Location
Woodhaven, Fort Worth
Services
Senior & 55+ Living, Affordable Housing, Luxury
Reviews
173

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Divided sharply between five-star experiences with individual staff members and overwhelming one-star reports of a declining property. Residents describe systematic problems: mold and roaches that persist despite complaints, water leaks left unfixed for months, slow repairs (some taking 60+ days), office phones unanswered, billing errors unresolved, and structural issues ignored. A few residents praise maintenance workers Tim and manager Marissa for responsiveness, but these bright spots are vastly outnumbered by complaints of neglect, poor communication, and management indifference to resident concerns.

Recent shift: A temporary improvement noted around 9-11 months ago when manager Marissa joined, with residents praising her communication and follow-up; however, later reviews (including recent ones) suggest problems have returned or persisted, with billing disputes and maintenance delays continuing to occur.

Praised for
  • responsive maintenance staff (Tim, Marissa)
  • communicative individual managers
  • pet-friendly amenities
Watch-outs
  • severe mold and roach infestations
  • slow/incomplete maintenance repairs
  • unresponsive management and office
  • structural decay (rotten patios, water leaks, broken walkways)
  • unexpected/incorrect billing charges
  • predatory towing practices
  • high staff turnover
  • move-in delays and damaged units
maintenance-slowpoor-communicationunresponsive-officepest-problemsoutdated-unitsunexpected-fees
Think twice if: Those seeking reliable maintenance response, consistent management, or pest-free living should look elsewhere given persistent complaints of slow repairs and infestations.

What Reviewers Like

  • Pet-friendly community and dog park
  • Fitness center and picnic area with grills

What to Know Before You Tour

  • Tim praised as maintenance staff member for prompt repairs
  • Marissa noted as responsive manager who follows up by phone
  • Foundation shifting reported due to hilltop location
  • Roach infestation traced to vacant unit left unrepaired for over a year
  • Towing charges $357 for small passenger cars (heavy-duty rate)
  • Move-in delays of two weeks to one month reported
  • Mold exposure linked by resident to health issues
  • Staff turnover every three to four months

What Stands Out

Senior & 55+ Living
No clear senior-specific reviews; general complaints apply to all age groups.
Affordable Housing
Low starting rents ($699-$887) offset by maintenance failures, pest infestations, and billing disputes making affordability misleading.
pet-friendly
Dog park and pet policy present but not mentioned in reviews; pest complaints overshadow pet amenities.

Compare with Nearby Apartments

  • Rated 3.6 against a 4.03 average across the 72 senior & 55+ living businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How We Scored It

How We Score
Star rating 9
Review volume 97
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Rating Breakdown

5
92
4
14
3
15
2
3
1
49

Location & Contact

Address
6000 Boca Raton Blvd, Fort Worth, TX 76112
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments3 bedroom apartmentsFitness centerDog parkPicnic area with BBQ grillsOn-site laundry facilities
Published prices
Studio (E1R)
Starting at $699/month
1 Bedroom (A2)
Starting at $887/month
2 Bedroom (B2R)
Starting at $1,302/month
Move-in special
2 Months Free and $99 app and admin

As published by the business on its own website; not independently verified.

Enquire about The Mason Apartment Homes

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to The Mason Apartment Homes. We only share your details with providers relevant to your request.

Frequently Asked Questions

Do they have pet amenities?
Yes. The property lists a dog park and pet-friendly community policy. However, reviews mention widespread roach and pest infestations that current management has not resolved.
What are the starting prices?
Their website lists studios at $699/month, one-bedrooms at $887/month, and two-bedrooms at $1,302/month, with a current move-in special of two months free plus $99 app and admin fees.
How long do repairs typically take?
Reviewers report 60+ day turnaround times for maintenance, with some major repairs (water leaks, door damage) taking a month or more. Residents also report incomplete repairs and lack of follow-up.

Similar apartment complexes nearby

Dunmore Apartments
58

Dunmore Apartments

3.3(162)✓ Google-verifiedPublishes prices

Dunmore wins praise for its leasing team-particularly Yara and Angie-who handle tours and applications with care. The property itself is clean and well-lit. However, residents report serious maintenance gaps: air conditioning failures left unfixed, electrical issues, holes in walls lingering for months, and non-working porch lights billed for half a year. Application processing stalls for weeks with no communication, and rent renewals come bundled with rising fees.

Luxury
View profile
Caden Apartments
62

Caden Apartments

3.7(273)✓ Google-verifiedPublishes prices

Front desk staff like Melanie and Tony earn consistent praise for friendliness and going the extra mile during leasing and problem-solving. However, reviewers report persistent pest issues, slow maintenance response from an undersized team, and complaints that urgent repairs like shower damage go unfixed for months.

Luxury
View profile
2nd home
16 low data

2nd home

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16