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The Residences of Diamond Hill

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 144 Google reviews · How we rank ›

2.5(144) 53 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
The Residences of Diamond Hill
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing, Garden Style & Suburban Communities
Reviews
144

What we found

The complex struggles with fundamental maintenance and management responsiveness. While some staff members earn individual praise and a few reviewers describe a safe community, the overwhelming pattern is work orders marked complete without actual repairs, broken air conditioning left unfixed for months, and appliances six years overdue for replacement. Residents report water damage, flooding in laundry rooms, and mold concerns ignored despite repeated requests. Beyond maintenance, complaints cite noisy neighbors, disruptive children, and dismissive office staff who delete negative feedback and occasionally interrogate tenants' personal circumstances.

Praised for
  • responsive individual staff members
  • safe community environment
  • clean grounds appearance
Watch-outs
  • maintenance work orders closed without repairs
  • slow or no response to repair requests
  • noisy residents and unruly children
  • aging appliances and fixtures not replaced
  • AC and HVAC system failures
  • unprofessional management conduct
maintenance-slowunresponsive-officenoisy-neighborsoutdated-unitspoor-communication
Think twice if: Prospective tenants should prioritize visiting the complex and inspecting appliance condition; verify maintenance response times in writing before signing a lease.

What's working here

  • Named staff members praised for professionalism
  • Community marketed as safe for families

Read this before you tour

  • Staff members Christy Mullins, Jackie, and Scarlett individually praised
  • Appliances routinely six years old without replacement
  • Work orders frequently closed without completion
  • Water damage and mold concerns documented but unresolved
  • Laundry room flooding after heavy rain reported

Side by side with nearby options

  • Rated 2.5 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

Why this score

How We Score
Star rating 0
Review volume 94
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

The numbers behind the score

5
45
4
5
3
8
2
4
1
82

Contact the property

Address
3601 Deen Rd, Fort Worth, TX 76106
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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Questions we get asked

How quickly do maintenance requests get completed?
Reviews describe work orders closed without repairs completed, and residents waiting months for fixes ranging from HVAC issues to water damage. Response times are inconsistent and often inadequate.

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Last updated 2026-08-13