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The Village Chase

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 67 Google reviews · How we rank ›

3.6(67) 59 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
The Village Chase
Location
Dallas
Service
Luxury
Reviews
67
Ranking
#563 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

The Village Chase draws strong loyalty from long-term residents praising staff warmth and responsive maintenance, but newer tenants report serious maintenance backlogs, pest problems, and management that dismisses complaints. Word spreads in both directions: some call it home; others warn friends away.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly, helpful staff
  • responsive maintenance and quick resolution
  • safe, clean community
  • good location and walkability
  • personalized service for a large complex
Watch-outs
  • pest infestations (roaches, millipedes)
  • non-functioning appliances and poor repairs
  • slow or absent emergency maintenance
  • unresponsive management
  • aging infrastructure
responsive-managementpoor-communicationmaintenance-slowpest-problemsquiet-communityfriendly-staff
Think twice if: Those needing reliable appliance maintenance or moving in expecting a move-in-ready unit should ask hard questions before signing.

What Reviewers Like

  • staff known by name; goes above and beyond for residents
  • walkable to shops and dining
  • secure neighborhood feel

What to Know Before You Tour

  • Staff members Christian and Paolla mentioned for responsiveness
  • Appliance issues (microwave, fridge, dishwasher) persist for months or years without resolution
  • Pest control called out for roaches and millipedes
  • Emergency maintenance response: 6+ hours standard; midnight calls unanswered
  • Units reportedly built in 1970s with aging infrastructure

What Stands Out

Luxury
Mixed: praised for security and staff friendliness; criticized for aging units, maintenance delays, and pest problems unsuitable for high-end living.

Compare with Nearby Apartments

  • Rated 3.6 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How We Scored It

How We Score
Star rating 11
Review volume 80
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating Breakdown

5
38
4
5
3
3
2
2
1
19

Location & Contact

Address
5657 Amesbury Dr, Dallas, TX 75206
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartment rentalsPoolFitness centerParksRestaurants and bistrosRetail shopsSports bar (Over Under)Sports center (Sandy Pickle)
Published prices
1 bedroom, 1 bathroom apartment
From $1,079.00 / month
1 bedroom, 1 bathroom apartment
From $1,070.00 / month
1 bedroom, 1 bathroom apartment
From $1,486.00 / month
1 bedroom, 1 bathroom apartment
From $1,495.00 / month
1 bedroom, 1 bathroom apartment
From $1,496.00 / month
1 bedroom, 1 bathroom apartment
From $1,536.00 / month

As published by the business on its own website; not independently verified.

Enquire about The Village Chase

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to The Village Chase. We only share your details with providers relevant to your request.

Frequently Asked Questions

What is the price range for apartments?
One-bedroom units range from $1,070 to $1,550 per month; two-bedroom units from $1,848 to $1,893 per month, according to their website.
How quickly does maintenance respond to urgent issues?
Experiences vary widely. Some reviewers report same-day resolution; others describe emergency requests unanswered for 12+ hours or deferred to the next day.
Are units move-in ready?
Some reviewers moved in to units with broken appliances, pest infestations, and cosmetic damage not pre-disclosed. Ask to see your specific unit before signing.

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Last updated 2026-09-16