30 low data
Porto Bello by the Creek
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury
thirty377
Garden Style (1-4 stories)LuxuryAffordable Housing
- Location
- Cityplace, Dallas
- Services
- Garden Style (1-4 stories), Luxury, Affordable Housing
- Reviews
- 169
- Ranking
- #127 in Garden Style (1-4 stories)
- Best for
- Short-term renters seeking Uptown location who accept security and communication gaps.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Our Review
The location and layout draw steady praise, particularly Clyde's management attentiveness, yet a split emerges between reviewers who felt heard and those reporting chronic frustrations. Many who stayed longer than a year describe gates that fail, cars broken into, maintenance work left incomplete, and an office that rarely answers. A pattern of deposit deductions (carpet, odor, utility charges) appears across move-out accounts, with some residents unable to reach staff after departure. One resident noted anticipated rent increases of $150+ at renewal, framed as management preference for subsidized tenants. The most glowing reviews center on Clyde personally; critical reviews depict an absent leasing office and unresolved breaches of security promises.
Newer residents and short-stay observers praise the Katy Trail access and spacious units; long-term tenants and departing residents report abandoned work orders, pest issues, and disputed invoices that took months to dispute. Internet was a secondary gripe (mandatory $70/month for contracted GiGstreem, often underperforming). For those tolerant of communication delays and deposit scrutiny at move-out, the rental rate and neighborhood offset inconvenience; for others, management gaps and security lapses proved dealbreakers.
Praised for
- convenient location near Katy Trail
- spacious floor plans
- Clyde's personal attention to residents
- responsive maintenance staff
Watch-outs
- security gates frequently broken
- car break-ins and theft
- deposit disputes and unexpected charges
- slow communication and office unavailability
- pest infestations
- high fees and sudden rent increases for renewal
responsive-managementpoor-communicationmaintenance-slownoisy-neighborsunexpected-feesoverpricedunresponsive-office
Best for: Short-term renters seeking Uptown location who accept security and communication gaps.
Think twice if: Long-term tenants, those with security concerns, or renters unable to tolerate deposit disputes and inconsistent office access should look elsewhere.
What Reviewers Like
- Walking distance to Katy Trail and West Village
- spacious floor plans for an older building
- Some on-site management (Clyde) highly attentive
What to Know Before You Tour
- Clyde (on-site manager) noted for responsiveness and follow-through in multiple reviews
- mandatory internet fee of $70/month through GiGstreem (contracted provider)
- security gates frequently malfunction and left open
- multiple residents report package theft and car break-ins
- deposit deduction disputes common: carpet, odor, utility charges, vacant admin fees charged without clear documentation
- maintenance response times reported as days-long; water shut-offs and elevator breakdowns mentioned
- lease renewal increases reported at $150+
- office hours limited and staff rarely available in-person
What Stands Out
- Garden Style (1-4 stories)
- Spacious floor plans and Katy Trail location praised; older building plagued by water damage, electrical outages, and thin walls.
- Affordable Housing
- Entry-level pricing draws residents; lease renewal increases of $150+ and mandatory fees ($70 internet) erode affordability over time.
- Luxury
- Modern finishes cited in reviews but contradicted by complaints of old HVAC, outdated appliances, and slow internet infrastructure unfit for premium positioning.
Compare with Nearby Apartments
- Rated 3.3 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
- Has more Google reviews than 67% of the businesses in this directory.
How We Scored It
How We Score Star rating 0
Review volume 97
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30
Rating Breakdown
5
87
4
6
3
5
2
15
1
56
Location & Contact
- Phone
- +1469-689-0887
- Address
- 3377 Blackburn St, Dallas, TX 75204
Last verified 2026-09-16
Leasing Office Hours
- Monday
- Closed
- Tuesday
- 10:00-17:30
- Wednesday
- 10:00-17:30
- Thursday
- 10:00-17:30
- Friday
- 10:00-17:30
- Saturday
- Closed
- Sunday
- Closed
As listed on Google.
Amenities & Property Details
Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsresort-style poolfitness centerclubhousefurnished housingon-demand package lockers
Published prices
- 1 Bedroom
- Starting at $1,507
- 2 Bedrooms
- Starting at $2,265
- 3 Bedrooms
- Starting at $3,044
Credentials claimed:Equal Housing Opportunity Provider
As published by the business on its own website; not independently verified.
Frequently Asked Questions
- What is the internet situation here?
- Thirty377 charges a mandatory $70/month for GiGstreem fiber service, advertised as 'up to 1 Gig,' but multiple residents report speeds under 100 Mbps in living spaces despite repeated requests to GiGstreem. The complex defers blame to the provider.
- How secure is the complex?
- Security gates malfunction frequently and are often left open. Multiple residents report car break-ins and theft; only 1–2 working surveillance cameras exist, concentrated at entrances and visitor parking, not resident parking areas.
- What are move-out charges typically like?
- Several residents report unexpected deductions for carpet cleaning, odor, high-traffic areas, utility charges, and vacant admin fees. Disputes have been lengthy; some charges were removed after photos and escalation to corporate UDR.
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Luxury