Travis Gardens has a stark divide: tenants with recent positive interactions praise managers by name (Shonda, Christy) and cite safety improvements, while older reviews document serious failings in maintenance, pest control, and office relations. The property appears to have undergone management changes that improved some areas, though security and parking issues persist.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-08-13
As listed on Google.
As published by the business on its own website; not independently verified.
Review evidence is sparse and deeply troubled. Multiple accounts describe management entering units without authorization, disposing of tenants' property, and then issuing eviction notices. Rat infestations are mentioned. Several reviews appear misdirected to a different Hamilton property.
Recent management changes have won strong praise for responsiveness and kindness, with residents consistently highlighting staff like Maria, Juan, and Lidia for going above and beyond on tours and lease applications. However, a segment of long-term residents reports serious maintenance gaps: pest infestations, delayed repairs like missing stoves for extended periods, mold in bathrooms, and hot water outages that took weeks to fix. The gap between five-star and one/two-star reviews suggests experience varies sharply by unit or timing. Staff turnover may explain the shift in sentiment. Reviewers mention the new management as a marked improvement from previous administrations, yet complaints reference cosmetic fixes (paint and recaulk) masking structural problems. Hot water, roach control, and window mold appear to be recurring issues rather than isolated incidents.
Two guests rated the leasing team highly for responsiveness, but a recent visitor reported a dismissive tour experience paired with visibly neglected common spaces. Staff cited biannual cleaning; hallways showed dirt and poor upkeep. Earlier resident concern: new management tightened guest and visitor policies without resident input.
Last updated 2026-08-13