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Upper E - Driftwood Rentals

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 15 Google reviews · How we rank ›

2.1(15) 40 low data composite score See reviews on Google
Luxury
Upper E - Driftwood Rentals
Location
Old East Dallas, Dallas
Service
Luxury
Reviews
15
Ranking
#814 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Residents describe consistently poor experiences: maintenance requests languish for weeks or months without resolution, staff are dismissive and sometimes hostile when contacted, and paid pest control services fail to work. The handful of neutral comments offer little counterweight to complaints about unresponsiveness and disrespect from management.

Based on limited recent reviews, so treat this as low-confidence.

Watch-outs
  • Unresponsive, rude management and staff
  • Maintenance repairs take weeks to months
  • Pest control ineffective despite tenant payments
  • Poor communication and broken promises
maintenance-slowunresponsive-officepest-problems
Think twice if: Anyone prioritizing responsive management and quick repairs. Maintenance backlogs of months and staff dismissiveness are recurring concerns.

What to Know Before You Tour

  • Manager Lesly Zetino named in complaints about rudeness and aggression
  • Work orders routinely take 4+ weeks; some tenants report waiting 6-8 months for closet repairs
  • Pest control included in rent but residents report having to use their own products
  • Refrigerator and A/C took weeks to become functional upon move-in

What Stands Out

Luxury
Slow maintenance, ineffective pest control, and poor staff responsiveness undermine luxury positioning.

Compare with Nearby Apartments

  • Rated 2.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 52
Review recency 97
Review sentiment 34
Profile completeness 50
Verification 0

Rating Breakdown

5
1
4
1
3
3
2
3
1
7

Location & Contact

Address
5707 Gaston Ave, Dallas, TX 75214
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
08:30-17:30

As listed on Google.

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Last updated 2026-09-16