Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Nine of eleven reviews report severe habitability issues: months without heat, AC, or hot water; rodents and fleas throughout; structural holes; and management inattention. The complex deteriorated notably after ownership changes. A lone positive reviewer praised new management's effort, but subsequent reviews document continued crises including electrical fires and extended utility outages, with rent concessions promised but not delivered.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Most residents report uncontrolled temperatures, slow or absent maintenance, and serious pest and mold issues. One staff member, De'Angelo, earned consistent praise for his responsiveness and attitude, but this did not resolve widespread facility and management problems that led many to call the property uninhabitable.
Amanda and Brittany have built strong resident loyalty through hands-on leasing and genuine care, with many tenants staying multiple years and praising quick issue resolution. The quiet, walkable Lakewood location and in-unit amenities (washer/dryer, pool) appeal to long-term residents, but a documented roach crisis in 2022-23 and recurring parking lot thefts-sometimes linked to gate maintenance delays-undercut the premium positioning and have driven early lease terminations.
Staff at the leasing office earn consistent praise for warmth and responsiveness during tours and move-ins. However, once residents settle in, management communication collapses: emails go unanswered for days, phone lines stay quiet, and problems like broken outdoor lighting and water-damaged appliances require repeated complaints before action. The towing contractor operates with little oversight, removing parked cars without clear justification and allegedly concealing vehicles to inflate fees. Grounds maintenance is uneven, with pet areas turning to mud after rain while restricted zones stay pristine. Amenities advertised (pool, fitness center) have closed for extended stretches with minimal notice. While maintenance staff like Cristian handle individual requests promptly, systemic issues around safety, communication, and property upkeep erode the value proposition for residents paying significant rent plus mandatory add-on fees.
Last updated 2026-09-16