22 low data
Luxury Apartments in Dallas
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury High-Rise Apartments
Winsted at White Rock
Affordable & Income Restricted HousingLuxury High-Rise Apartments
- Services
- Affordable & Income Restricted Housing, Luxury High-Rise Apartments
- Reviews
- 210
What we found
Most residents report smooth move-ins, hands-on staff (Patricia, Rosalinda, and Cristian named repeatedly), and maintenance requests handled the same day. The property sits clean, the pool and fitness center draw praise, and the location near White Rock Lake appeals to families.
However, unanswered emails and phone tag frustrate renters with maintenance gaps or appliance promises that don't materialize. Towing by a third-party contractor has escalated to police involvement, and recent charges for covered parking have soured some tenants who expected the perk included.
Praised for
- responsive staff by name
- quick maintenance turnaround
- clean grounds and amenities
- helpful leasing team
Watch-outs
- poor management communication
- aggressive towing practices
- parking charges and enforcement
- slow appliance upgrades
responsive-managementpoor-communicationclean-groundsmaintenance-quickfriendly-staffunexpected-feessecure-parking
Best for: Families and long-term residents who value a responsive maintenance team and clean common areas.
Think twice if: You need reliable email communication, plan to park outdoors, or have had issues with towing; third-party contractors here have a documented pattern of disputes.
What's working here
- Named staff go the extra mile on service
- Same-day or next-day maintenance response
- Family-friendly community with pool and fitness amenities
Read this before you tour
- Patricia, Rosalinda, and Laila work the leasing office and are frequently named for attentiveness
- Cristian in maintenance handles same-day sink clearances and plumbing
- Third-party towing company has towed registered tenants' cars twice in four months and withheld vehicles from residents
- Pool has been closed for extended periods during summer with little resident notice
- Appliance upgrade promises (stove, oven, refrigerator) have gone unfulfilled for months after move-in
- Pest control frequency cited as inadequate by at least one resident
What residents say
- Luxury High-Rise Apartments
- One reviewer praised resort-style pool, fitness center, and upscale finishes; maintenance and staff quality highlighted.
- Affordable & Income Restricted Housing
- Family-oriented and long-term residents cite value and attentive management, though recent parking charges have soured affordability promise.
Side by side with nearby options
- Rated 3.9 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
- Has more Google reviews than 70% of the businesses in this directory.
Why this score
How We Score Star rating 27
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30
The numbers behind the score
5
137
4
13
3
7
2
9
1
44
Contact the property
- Phone
- +1844-574-0934
- Address
- 2210 Winsted Dr, Dallas, TX 75214
Last verified 2026-08-13
When the office is open
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
In their own words
Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsTownhomesSwimming poolFitness centerResident clubhouseBusiness center
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Questions we get asked
- Is the pool open year-round?
- Reviews mention the pool was closed for extended periods during summer with minimal resident notice. Current year-round status is unclear from reviews.
- How quickly does maintenance respond?
- Multiple residents report same-day or next-day turnaround; one resident had a sink fixed spotless by end of business after calling in.
- Is parking included with rent?
- Covered parking recently became a paid add-on and is limited; open parking is available but may be far from your building.
Similar apartment complexes nearby
59
Bluffs at Lakewood
3.3(189)✓ Google-verified
Most residents praise the maintenance crew's speed and the office staff's responsiveness, citing fixes within 24 hours even at odd hours. The location near White Rock Lake trails, affordable rent for the area, and gated security draw tenants, but exterior cleanliness, persistent pest issues, and parking shortages test patience, especially during summer months or weekends. Leasing staff member Ciahna is repeatedly highlighted for professionalism and care during the application process. Cosmetic issues (incomplete remodels, stained flooring, questionable balcony condition) suggest the owner's deferred maintenance spending, not management neglect. Theft from vehicles has occurred, though residents note the complex does emphasize securing valuables and belongings.
Affordable & Income Restricted HousingLuxury High-Rise Apartments
83
Lakewood Flats
4.6(316)✓ Google-verified
Residents consistently highlight fast maintenance response (often same-day or next-morning), a calm setting near White Rock Lake, and staff like Dwayne Carey and Brittany Hawley who make people feel welcomed. Many stay for years. The 1-star review flags a livelier, social vibe with late-night activity and marijuana smoke; that reviewer felt management dismissed concerns rather than taking initiative. Management communication could be sharper, though maintenance personnel remain reliable. Parking enforcement is strict while neighbor disturbances sometimes receive less priority.
Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities