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Village Square Dallas

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 102 Google reviews · How we rank ›

3.5(102) 58 composite score See reviews on Google ✓ Google-verified
Luxury
Village Square Dallas
Location
Oak Cliff, Dallas
Service
Luxury
Reviews
102
Ranking
#585 in Luxury
Best for
Residents who move in quickly and have minor maintenance needs; those valuing friendly leasing staff and a quiet community feel.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Half of residents rave about the welcoming office team, Susan, Tyiana, and Yesenia, and report quick maintenance visits. The other half describe months-long waits for critical repairs: AC failures in summer heat, mold-filled dishwashers, flooding leaks, and a wall outlet fire. Deposits are held past the 30-day window, and corporate does not follow up on escalations. The split suggests service quality depends heavily on which maintenance crew responds or whether you encounter the office staff during cooperative times.

Families weighing move-in should ask for repair timelines in writing before signing. The quiet, clean feel and pool amenities appeal to satisfied residents, but the pattern of ignored emergency maintenance is serious enough that tenants paying $1,450+ monthly deserve more reliable follow-through.

Praised for
  • friendly and responsive staff
  • quick maintenance response
  • clean and quiet community
  • good value for amenities
Watch-outs
  • severe maintenance delays and ignored requests
  • deposits held beyond 30 days
  • dishwasher and appliance issues unresolved
  • poor emergency response
responsive-managementmaintenance-slowfriendly-staffquiet-communityclean-groundsunexpected-fees
Best for: Residents who move in quickly and have minor maintenance needs; those valuing friendly leasing staff and a quiet community feel.
Think twice if: Hesitate if you anticipate major repairs: AC failures, appliance issues, or water leaks face weeks-long delays, ignored emergency calls, and unresponsive corporate follow-up. Deposit recovery can extend past 30 days.

What Reviewers Like

  • Named staff (Susan, Tyiana, Yesenia) praised for professionalism and help
  • Quiet, well-maintained grounds and pool area
  • Quick office response to initial service requests

What to Know Before You Tour

  • Staff named Susan, Tyiana (or Tyiana), and Yesenia praised across multiple reviews for responsiveness and kindness
  • Emergency maintenance: one fire in wall outlet took 3 days despite threat of code enforcement
  • AC repair delayed 4 months; water leak unresolved over months with no corporate response
  • Dishwasher mold and rust issues repeatedly unresolved; maintenance applied bleach, worsened problem
  • Deposits of 1500 dollars held 33+ days past lease end

What Stands Out

Luxury
Leasing staff and move-in experience praised; core maintenance reliability severely compromised by long delays and unresponsive escalation.

Compare with Nearby Apartments

  • Rated 3.5 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How We Scored It

How We Score
Star rating 5
Review volume 87
Review recency 99
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
51
4
9
3
8
2
8
1
26

Location & Contact

Address
5959 Watership Ln, Dallas, TX 75237
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
One-bedroom apartments for rentTwo-bedroom apartments for rentSwimming poolFitness centerCyber caféBBQ grillsPicnic areaPet park

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How fast do maintenance requests typically get handled?
Office staff report quick dispatch, but major repairs (AC, plumbing, appliances) face weeks to months-long waits. Emergency issues like wall outlet fires took 3 days despite tenant escalation.
When will I get my deposit back after I move?
Reviews report deposits held 33+ days past the 30-day window with management claiming non-receipt, even when tenants provided documentation.
What amenities are included?
Swimming pool, fitness center, cyber cafe, BBQ grills, picnic area, pet park, playground, and 24-hour emergency maintenance line.

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Last updated 2026-09-16