Residents describe a stark divide: office staff like Jewel and Nana earn consistent praise for warmth and responsiveness, and some move-ins go smoothly. But many units arrive uninhabitable-AC dead for months, peeling paint, clogged drains, broken toilets, roach infestations-with grounds left so overgrown that snakes and rats are common. Extra charges (internet $160, pest control $35, credit repair, cable lock fees) appear without warning on rent invoices for services not delivered.
A handful report satisfactory spacious layouts and prompt maintenance fixes. The larger pattern, however, shows false advertising (advertised amenities like in-unit washer/dryer, private patios, and central AC either absent or nonfunctional), long repair delays for critical systems like heating and plumbing, and management turnover that leaves accountability unclear. The gap between promised and received is wide enough that even affordable pricing does not offset the living conditions many encounter.
Recent shift: Positive note: Manager Jewel (most recent praise within 3 months) continues to earn glowing reviews for leasing support and warmth. Negative: Grounds maintenance and AC issues recur throughout the timeline with no sign of improvement; pest and wildlife complaints escalate over the past year.
Last verified 2026-08-13
As listed on Google.
As published by the business on its own website; not independently verified.
Review evidence is limited to a single 5-star rating. The business offers real estate brokerage, property management, and leasing services across the Dallas/Fort Worth area.
Since Cory took over as manager, this property has split opinion sharply. Residents praise his hands-on style, Tim's quick-response maintenance, and genuine quiet nights. But old complaints persist: the pool stayed broken for months, the gym closes during hours residents want to use it, and several mention vehicle theft or theft from units. New residents touring with Kamitia leave excited; long-term residents stuck between gratitude for recent improvement and frustration that core problems have lingered. The leasing experience feels smooth, and staff like Tim resolve issues fast when they come through. The real divide is whether management's recent turnaround is lasting or if the property will slip backward again. Security and amenity reliability remain watch points.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-13