Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Residents consistently praise the maintenance team, particularly Carlos and Rick Garcia, for quick and professional repairs, often completed within an hour. The community feels quiet and safe, with staff and management handling issues smoothly. Recent renovations and new management have earned strong approval. Guest parking fees and multiple add-on charges beyond base rent frustrate some longer-term residents who feel pricing less transparent than advertised.
Recent shift: New management brought renovations, staff improvements, and sustained positive reviews over the past two weeks, though fee complaints persist.
Last verified 2026-09-16
As listed on Google.
Operating:""
As published by the business on its own website; not independently verified.
Staff consistently earn praise for warmth and attentiveness, with the facility described as clean and pleasant. One recent review flagged concerns about food quality and freshness served to residents, including reports of mold and expired items used in activities.
Reviewers split sharply: those praising leasing staff (Mariana, Gabby, Irene) and recent management effort contrast starkly with tenants reporting severe pest infestations, slow maintenance fixes, and safety issues including theft and vehicle break-ins. Long-term residents acknowledge staff are trying to reverse years of neglect, but complaints about rats persisting for over a year and unsafe laundry facilities suggest structural problems remain unresolved.
A significant portion of residents report persistent pest problems, mold, and structural issues that management does not address, despite paying facility charges for amenities that sit unused or broken. The office staff win praise for kindness, but corporate communication is described as nearly nonexistent; deposit returns are delayed or missing, rent statements lack explanation, and the complex fails to show units before lease signing, leaving tenants feeling trapped and deceived. Many residents praise maintenance speed when requests are answered, and a few note clean grounds. However, complaints about closed pools, malfunctioning laundry machines, non-functional security gates, and walls with visible cracks overshadow these moments. Tenants describe feeling unheard after reporting problems through official channels and forced to escalate to city code enforcement or legal action.
Last updated 2026-09-16