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West Wind Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 130 Google reviews · How we rank ›

3.0(130) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
West Wind Apartments
Location
Bomber Heights, Fort Worth
Service
Luxury
Reviews
130
Ranking
#626 in Luxury
Best for
Residents seeking responsive maintenance and community events, if pest control and management reliability matter less than quick repairs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Some residents report a supportive leasing office and responsive maintenance crew that complete work orders quickly, while others face a management team that ignores complaints, particularly about widespread roaches and noisy neighbors. The biggest recurring issues are pest control failures despite regular treatment, aggressive move-out fee charges residents dispute as unfair wear and tear, and a gap between promised and actual responsiveness to tenant needs.

Recent shift: Over the past year, sentiment appears stable between mixed and negative; recent five-star reviews (1-3 months ago) praise staff and maintenance, but one-star reviews from a year ago established the same core complaints (roaches, unfair charges, poor management communication) still present today.

Praised for
  • responsive maintenance team
  • kind and respectful staff
  • community events and atmosphere
  • pool and grounds upkeep
Watch-outs
  • persistent roach infestation
  • unreliable management and poor follow-through
  • unfair move-out charges
  • inadequate parking enforcement
  • unresponsive to complaints
  • deceptive lease practices
responsive-managementpoor-communicationmaintenance-quickpest-problemsunexpected-feesunresponsive-office
Best for: Residents seeking responsive maintenance and community events, if pest control and management reliability matter less than quick repairs.
Think twice if: Pest-sensitive residents, those moving out, or tenants who need consistent management responsiveness and reliable lease communication should look elsewhere.

What Reviewers Like

  • maintenance responds quickly to work orders
  • staff described as kind and respectful by some residents
  • pool and community areas kept clean by satisfied residents

What to Know Before You Tour

  • Maintenance technician Thomas specifically praised for responsiveness and kindness
  • Management staff member Ana accused of failing to process written 60-day notice properly
  • Pet fee $300 non-refundable per pet; monthly pet rent $10 per pet per their website
  • Multiple residents report roach treatments occur every 2-3 months but fail to resolve infestations
  • Move-out inspections used to charge residents $900+ for carpet replacement claimed as standard wear and tear

Compare with Nearby Apartments

  • Rated 3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 92
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating Breakdown

5
39
4
18
3
19
2
12
1
42

Location & Contact

Address
4300 Old Benbrook Rd Apt 29, Fort Worth, TX 76116

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartment rentalsPet screening
Published prices
Pet fee
$300 non-refundable per pet
Monthly pet rent
$10 per pet

As published by the business on its own website; not independently verified.

Enquire about West Wind Apartments

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Frequently Asked Questions

Does West Wind allow pets?
Yes. Their website lists a $300 non-refundable pet fee per pet and $10 monthly pet rent per pet. Pet screening is required.
How quickly does maintenance respond?
Several residents report maintenance responds immediately to work orders, though some note simple repairs break again quickly. Speed is praised but durability is questioned.
What should I know about move-out?
Multiple residents report being charged $900+ for carpet replacement at move-out, even after management said their unit was clean. Review move-out charges carefully before accepting final bills.

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Last updated 2026-09-16