
Monterrey Apartments
Maintenance staff earn consistent praise for speed and professionalism, but management responsiveness deteriorates on major problems like AC, heating, and gas outages. Reviewers report roaches, rats, sewage issues, and move-in units with paint chips and damage. Photos advertised do not match interiors. Utility bills spike unexpectedly; long waits for fixes violate Texas tenant law timelines. Those citing affordability and quiet neighborhoods stay; those facing infrastructure failures and unresponsive office staff leave within months.

