19 low data
Westmoreland Holdings LP
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury
Westmoreland Station Apartments Home
LuxuryAffordable Housing
- Location
- Oak Cliff, Dallas
- Services
- Luxury, Affordable Housing
- Reviews
- 69
- Ranking
- #649 in Luxury
- Best for
- Residents seeking responsive on-site maintenance and personable staff, willing to navigate a slow approval process.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Our Review
The maintenance team consistently wins praise for quick, courteous work. When leasing staff are engaged, residents describe smooth, friendly experiences. However, the application process is notoriously slow, with surprise document requests months in and move-in dates frequently delayed. Some residents have encountered unfriendly or dismissive leasing agents, while others report roaches, dirty carpets on move-in, and management that becomes irritated when called to fix problems. Unit quality varies significantly between residents.
Darrel and Laura are named repeatedly for going above and beyond in maintenance and admin roles. New residents express genuine gratitude for the apartments themselves, while longer-term residents voice frustration with neighbor behavior (trash disposal), broken common amenities (elevators), and inconsistent follow-through on maintenance requests after the first year. The property appears to struggle with staff consistency and handoff between friendly on-site teams and off-site decision makers.
Praised for
- friendly and efficient maintenance crew
- welcoming and polite leasing staff (when engaged)
- spacious, well-maintained units
- responsive same-day or next-day repairs
Watch-outs
- pest issues (roaches) and unclean move-in units
- slow application and approval processes with inconsistent requests
- unresponsive or dismissive leasing agents at initial contact
- management defensiveness and poor handling of resident concerns
responsive-managementmaintenance-quickunresponsive-officepest-problemsfriendly-staffoutdated-units
Best for: Residents seeking responsive on-site maintenance and personable staff, willing to navigate a slow approval process.
Think twice if: Applicants who need a fast approval should know the process is slow and asks for repeated documentation. Move-in inspections are inconsistent; roaches and unclean units have been reported.
What Reviewers Like
- Maintenance crew that repairs same-day or overnight
- Staff named Darrel, Laura, and Mary deliver personal, attentive service when present
- Spacious, attractive units (when move-in inspection is done properly)
What to Know Before You Tour
- Maintenance crew includes Darrel, who trains residents on appliances and resolves issues with patience
- Laura handles admin and income verification tasks
- Leasing agent Ashley noted for warmth
- Spectrum representative Lynn provides on-site internet setup support
- Move-in delays of weeks are common; residents report being asked for bank statements and check stubs repeatedly months after initial submission
- One resident reported a manager becoming irritated when reporting no hot water and refusing to retrieve misdelivered mail
- Income verification noted in at least two reviews; one resident stated the property has an income cap under $49,000 per year
- Elevator outages mentioned; residents report being stranded without stairs
What Stands Out
- Affordable Housing
- Income cap stated at under $49,000 per year; one reviewer felt discriminated against when approval was delayed and units became unavailable.
- Luxury
- Spacious, attractive units praised; however, unit cleanliness at move-in and maintenance responsiveness decline after year one.
Compare with Nearby Apartments
- Rated 3.3 against a 3.85 average across the 883 luxury businesses listed here.
- Has more Google reviews than 39% of the businesses in this directory.
How We Scored It
How We Score Star rating 0
Review volume 80
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating Breakdown
5
33
4
5
3
3
2
5
1
23
Location & Contact
- Phone
- +1214-531-6540
- Address
- 2700 S Westmoreland Rd, Dallas, TX 75233
Last verified 2026-09-16
Leasing Office Hours
- Monday
- 08:30-17:30
- Tuesday
- 08:30-17:30
- Wednesday
- 08:30-17:30
- Thursday
- 08:30-17:30
- Friday
- 08:30-17:30
- Saturday
- 10:00-15:00
- Sunday
- Closed
As listed on Google.
Amenities & Property Details
Services listed
One bedroom apartmentsTwo bedroom apartmentsThree bedroom apartments
Published prices
- Lease incentive
- $300 Visa Gift Card when you lease by September 30, 2026
As published by the business on its own website; not independently verified.
Frequently Asked Questions
- How long does the application process take?
- Reviewers report approval taking months, with repeated requests for documents (bank statements, check stubs) even after submission. Move-in dates often slip past the original target, with at least one resident waiting until the 3rd of the month.
- Is there an income limit?
- Yes. One reviewer stated the property is income-restricted at under $49,000 per year for some units.
- What happens if maintenance is needed?
- The maintenance crew responds quickly-often the same day or next day. However, some residents report that maintenance requests go unaddressed after the first year, or are marked as resolved without actual repair.
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