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4110 Fairmount

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 327 Google reviews · How we rank ›

4.2(327) 71 composite score See reviews on Google ✓ Google-verified
Affordable & Income Restricted HousingLuxury High-Rise Apartments
4110 Fairmount
Services
Affordable & Income Restricted Housing, Luxury High-Rise Apartments
Reviews
327

What we found

New residents consistently praise individual staff members by name, particularly leasing agents who handle tours and transfers with care and local knowledge. Long-term tenants, however, report a sharp decline in maintenance and communication: emergency AC repairs left unanswered for days during summer heat, building access systems failing without resident notification, and a general lack of transparency when widespread problems occur. The disconnect between the leasing experience and post-move-in service frustrates those who've stayed longer than a year.

Management is attentive to move-in and shows genuine hospitality during the leasing process. Yet residents report forced internet contracts, stacked fees, unreliable appliances, and an emergency maintenance line that functions more as a voicemail void than a dispatch service. One long-term tenant describes a particular pattern of failed system implementations and poor follow-through on building-wide issues, suggesting internal coordination problems rather than individual staff lapses.

Praised for
  • friendly and attentive staff
  • professional leasing team
  • clean and spacious units
  • community events and engagement
Watch-outs
  • poor emergency maintenance response
  • unreliable access system
  • inconsistent communication during outages
  • multiple unexpected fees
friendly-staffmaintenance-slowpoor-communicationunexpected-feesunresponsive-office
Best for: First-time movers and short-term residents who prioritize leasing staff attention and modern amenities.
Think twice if: You plan to stay longer than a year or rely on quick emergency maintenance; recent tenants report delayed AC repairs, access system outages, and poor communication during building-wide issues.

What's working here

  • staff names staff individually and remembers personal details
  • resort-style amenities including pool and outdoor kitchens
  • welcoming leasing experience and unit transfers handled smoothly
  • community events organized regularly

Read this before you tour

  • Katie, Byron, and Kathryn/Katherine consistently named as attentive leasing agents
  • AC units have failed multiple times for some residents, with 2.5-day repair delays and no notification upon completion
  • Smart lock access system (JUSTIN app) has had multi-day outages; residents provided backup codes ages ago with no current support
  • Emergency maintenance line operates as voicemail only; no phone support confirmed by residents
  • Building-wide entry system failure left residents locked out of floors for hours
  • One resident offered ADA accessibility and caregiver documentation for early lease termination but found no escalation process for hardship exceptions

What residents say

Luxury High-Rise Apartments
Resort pool, fitness center, and outdoor kitchens praised; appliances and smart systems frequently malfunction.
Affordable & Income Restricted Housing
Marketed as accessible but residents report stacked fees and forced service contracts not always reflected in initial lease terms.

Side by side with nearby options

  • Rated 4.2 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

Why this score

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
240
4
22
3
7
2
6
1
52

Contact the property

Address
4110 Fairmount St, Dallas, TX 75219
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 Bedroom apartments2 Bedroom apartmentsTownhomesResort-style pools24-hour fitness centerOutdoor lounging areasTelevision loungeFireplace

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about 4110 Fairmount

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Questions we get asked

What are the main amenities?
Resort-style pool, 24-hour fitness center, outdoor lounging areas, television lounge, fireplace, and chef-grade outdoor kitchens.
Who is recommended as a leasing agent?
Kathryn/Katherine, Byron, and Katie are frequently praised for professionalism, local knowledge, and personal attention during the leasing and move-in process.
What happens if my AC breaks in summer?
The emergency maintenance line operates as voicemail only; some residents report wait times exceeding 2.5 days with no confirmation call when repairs are complete.

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The Fairmount at Oak Lawn Apartments
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The Fairmount at Oak Lawn Apartments

4.6(390)✓ Google-verified

Leasing consultants Asia and Tamira earn consistent praise for patient, personalized service. The maintenance crew responds quickly and fixes problems right. However, a shift in management from Cortland to RPM a year ago brought billing disputes (residents report surprise fees appearing monthly), mounting security problems (multiple car break-ins on the parking garage floors with no action), and infrastructure failures (broken elevators, gate malfunctions). Long-term residents describe the location as beautiful but the value proposition collapsing under higher rent and deteriorating service. Units themselves remain attractive, and the grounds stay clean. The tension is stark: tour with a leasing consultant and you get a five-star experience; stay past 12 months and navigate escalating fees, unresponsive management, and safety worries that make the premium price hard to defend.

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Griffis Oak Lawn
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Griffis Oak Lawn

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Most residents praise the property for feeling secure and well-maintained, with maintenance responding quickly to requests and staff like Jaylan and Lyn consistently earning recognition. The amenities, especially the pool and fitness center, are well-kept, and the location near Oak Lawn bars offers urban convenience while the complex itself stays quiet. However, recent move-out disputes center on unexplained cleaning charges exceeding $800 and unresponsive management when residents question bills. Some report ongoing elevator breakdowns, vehicle break-ins, and a dog park often left unattended by pet owners, suggesting management struggles with follow-through on enforcement and communication outside leasing.

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Most recent residents praise the leasing team-particularly Joel and Josh-for going above and beyond, and note quick maintenance response and ongoing property improvements like hallway updates. Location near Cedar Springs restaurants and highway access stands out. However, a persistent safety issue spans multiple years: break-ins, car theft in the garage, and stolen packages. Management's response has been limited (directing residents to file police reports or citing seasonal security), which frustrated long-term residents enough to move out. New residents tend to rave; longer stays reveal frustration with security lapses and move-out billing confusion. The staff care is genuine, but property-level safeguards appear insufficient for a luxury-priced community.

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Last updated 2026-08-13