Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.
Seville Uptown draws strong praise for its maintenance team-especially technician Madi Gomez-who consistently resolve issues quickly and show genuine care for residents. The Uptown location near Cedar Springs and walkable amenities is a frequent highlight.
However, management responsiveness is uneven. Repairs like AC failures and dishwasher replacements can drag on for weeks with vague updates. Several residents report garage break-ins, homeless individuals in common areas, and insufficient proactive security, though a few praised recent hallway updates and the toll-tag gate feature.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Shelby 2707 divides tenants sharply: half rate it excellent, half report serious problems. Long-standing issues include broken air conditioning during Texas summers, unanswered maintenance requests, and sparse office availability, though individual staff like Stephanie earn praise for their help. Reviewers warn that moving in involves confusion and staff absence, and repairs take weeks or months.
Most residents praise fast maintenance response, security, and the leasing team, especially Jaylan and Lyn. Amenities including the gym, pool, and dog park draw regular use. A vocal minority dispute move-out charges under new management and cite periodic elevator failures and vehicle break-ins near Cedar Springs, though one long-term resident disputes the break-in severity and notes perimeter patrols help. The shift coincides with management changeover and renovation work. Strengths lie in maintenance speed and staff expertise. Kenneth and the team resolve requests same or next business day. Grounds stay pest-free and clean. Secure parking and on-site patrols appeal to safety-conscious renters. Floor plans range one to two bedrooms with stainless appliances and granite finishes. Rent spans roughly 1,786 to 2,308 per month for one-bedrooms.
Staff members like Kathryn, Byron, Katherine, and Manuel earn consistent praise for kindness and professionalism during move-in, tours, and day-to-day interactions. The property feels welcoming, and residents appreciate hosted community events. That goodwill erodes fast when emergencies hit. Multiple residents report break-ins while sleeping, with management allegedly denying prior incidents despite documented police reports. AC failures go unrepaired for 2.5+ days; emergency maintenance lines go unanswered for hours. The smart lock system and internet access have failed repeatedly with no resident updates, and security deposits took five months to refund plus surprise charges afterward.
Last updated 2026-09-16