
4110 Fairmount
Staff members like Kathryn, Byron, Katherine, and Manuel earn consistent praise for kindness and professionalism during move-in, tours, and day-to-day interactions. The property feels welcoming, and residents appreciate hosted community events. That goodwill erodes fast when emergencies hit. Multiple residents report break-ins while sleeping, with management allegedly denying prior incidents despite documented police reports. AC failures go unrepaired for 2.5+ days; emergency maintenance lines go unanswered for hours. The smart lock system and internet access have failed repeatedly with no resident updates, and security deposits took five months to refund plus surprise charges afterward.

