Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Long-term residents consistently praise the location, affordability, and responsiveness of manager Emma. Recent reviews suggest serious disruption after a management transition, with multiple tenants unable to reach the office and reporting neglect of maintenance and cleanliness.
Units include hardwood floors, all utilities, and downtown views. The community draws residents prioritizing proximity to Bishop Arts and downtown over amenities like gyms or pools. Value is high for those seeking an older building with walkable location and low rent.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Limited review evidence across seven years. One resident cited broken AC and heat, outdated window units, and unprofessional management (MacLamar Management), describing it as overpriced despite attractive grounds. Another gave a brief five-star rating without detail.
Urban House offers renovated apartments in a park-like Oak Cliff setting with strong on-site amenities. Residents praise the pool, gym, dog wash, and walkable access to Bishop Arts and downtown. However, the complex shows a sharp divide: earlier residents and current occupants report smooth leasing and quick maintenance, while others faced aggressive move-out charges, pest problems, and a marked service decline after a management transition to Greystar in recent months. Leasing staff consistency is uneven. Staff members Jeremy, Brandon, and Marisol receive frequent praise for patience and responsiveness, but walk-in prospects report being turned away without tours. Maintenance historically resolves issues within 24 hours, yet newer complaints cite roaches, mold in vents, and broken mailboxes as unresolved for weeks. Renewal rates stay low, and unit rents for renovated 1-bedrooms run 1,200 to 1,500 dollars monthly.
Most tenants praise the leasing staff, especially Gloria, for handling applications and move-ins with genuine attention. The experience sours for residents facing noise from neighbors, unaddressed complaints to management, and surprise fees like transfer charges and ESA costs. Quality varies by department. Leasing staff earn consistent five-star marks for warmth and follow-through. Living experience suffers from thin walls, smoking that seeps between units, late-night disturbances, and management's apparent dismissal of resident safety concerns.
Last updated 2026-09-16