DFW Multifamily Property Directory
Menu
Start Your Search Call

Urban House

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 104 Google reviews · How we rank ›

4.2(104) 68 composite score See reviews on Google ✓ Google-verified
LuxuryGarden Style (1-4 stories)
Urban House
Location
Oak Cliff, Dallas
Services
Luxury, Garden Style (1-4 stories)
Reviews
104
Ranking
#299 in Luxury
Best for
Active professionals and working families who value location and dog-friendly amenities over consistent customer service.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.

Our Review

Urban House offers renovated apartments in a park-like Oak Cliff setting with strong on-site amenities. Residents praise the pool, gym, dog wash, and walkable access to Bishop Arts and downtown. However, the complex shows a sharp divide: earlier residents and current occupants report smooth leasing and quick maintenance, while others faced aggressive move-out charges, pest problems, and a marked service decline after a management transition to Greystar in recent months.

Leasing staff consistency is uneven. Staff members Jeremy, Brandon, and Marisol receive frequent praise for patience and responsiveness, but walk-in prospects report being turned away without tours. Maintenance historically resolves issues within 24 hours, yet newer complaints cite roaches, mold in vents, and broken mailboxes as unresolved for weeks. Renewal rates stay low, and unit rents for renovated 1-bedrooms run 1,200 to 1,500 dollars monthly.

Praised for
  • maintenance-quick
  • attentive leasing staff
  • walkable location
  • well-maintained grounds
  • dog park and pet amenities
Watch-outs
  • leasing staff unwilling to accommodate tours
  • unexpected deposit and move-out charges
  • pest and mold issues
  • deteriorated management post-changeover
  • unresponsive to complaints
responsive-managementpoor-communicationclean-groundsmaintenance-quickmodern-amenitiesfriendly-staffunresponsive-officeunexpected-feespest-problems
Best for: Active professionals and working families who value location and dog-friendly amenities over consistent customer service.
Think twice if: You are sensitive to staff inconsistency or pest/mold issues. Management changed to Greystar recently and responsiveness has declined sharply.

What Reviewers Like

  • quick maintenance response (historically 24 hours)
  • dog park and paw spa
  • walkable to Bishop Arts and Downtown Dallas
  • renovated units with in-unit washer/dryer

What to Know Before You Tour

  • Jeremy Miller and Brandon praised by multiple residents for leasing patience and responsiveness
  • Maintenance historically resolves issues within 24 hours
  • Greystar assumed management several months ago; communication and responsiveness have deteriorated since
  • Dog park, paw spa, and pool are large on-site amenities
  • In-unit washer/dryer, wood-style flooring, granite countertops in renovated units
  • End-unit design means reduced neighbor noise

What Stands Out

Luxury
Residents praise renovated finishes, skyline views, and high ceilings, but management responsiveness has declined post-transition to Greystar.
Garden Style (1-4 stories)
Residents value the park-like setting, landscaping, walkability to local businesses, and on-site amenities, but maintenance of common areas (mailboxes, dog wash) has become unreliable.

Compare with Nearby Apartments

  • Rated 4.2 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How We Scored It

How We Score
Star rating 42
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
76
4
4
3
4
2
4
1
16

Location & Contact

Address
1409 N Zang Blvd, Dallas, TX 75203
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentspet-friendly housingpaw spadog parkresort-style pool24/7 fitness center

As published by the business on its own website; not independently verified.

Enquire about Urban House

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Urban House. We only share your details with providers relevant to your request.

Frequently Asked Questions

How much does a renovated 1-bedroom cost?
According to resident reviews, renovated 1-bedroom apartments rent for approximately $1,200 to $1,500 per month, with low renewal rates.
Are there pet amenities?
Yes. Urban House has a large dog park, paw spa (dog wash station), and allows pets. One reviewer noted the dog wash has limited summer hours due to AC issues.
How quickly does maintenance respond?
Earlier residents report issues were resolved within 24 hours. Recent complaints suggest delays, but this may reflect the recent management transition.

Similar apartment complexes nearby

Zang Triangle
66

Zang Triangle

4.1(198)✓ Google-verifiedPublishes prices

Zang Triangle draws strong praise for its leasing staff-Yesenia, Laura, Amber, and others consistently rated for patience and professionalism-and residents enjoy the pool, fitness center, and clean common areas. However, long-term residents report persistent mold, pest infestations, unresolved maintenance orders, and email non-responsiveness from management. Some also cite surprise fees, balcony mix-ups, and slow action on neighbor disputes. The split between leasing-stage reviews (5 stars) and longer-term tenant feedback (1-3 stars) suggests a disconnect between move-in experience and day-to-day living.

Luxury
View profile
Addison Apartments
66

Addison Apartments

4.1(61)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the location, affordability, and responsiveness of manager Emma. Recent reviews suggest serious disruption after a management transition, with multiple tenants unable to reach the office and reporting neglect of maintenance and cleanliness. Units include hardwood floors, all utilities, and downtown views. The community draws residents prioritizing proximity to Bishop Arts and downtown over amenities like gyms or pools. Value is high for those seeking an older building with walkable location and low rent.

LuxuryAffordable Housing
View profile
Oaks Trinity
80

Oaks Trinity

4.7(108)✓ Google-verified

Martha, Sonia, Monica, and Edna stand out repeatedly for their warmth during tours and lease processing, turning prospective residents into committed renters. Most stay for years; maintenance fixes requests in minutes; common areas stay clean and pleasant. One leasing denial over a 30-day hold on a September tour for October move-in left a prospect cold, and parking enforcement is slack despite community emails.

LuxuryAffordable Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16