Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Most residents describe attentive staff, functional repairs, and a location minutes from UT Southwestern and Downtown. Tori and Ayanna are named repeatedly for swift leasing support and problem-solving. The gym and common areas draw consistent praise.
A vocal minority report filthy move-in conditions, non-functional windows, and systematic communication breakdowns, with ignored calls and portal messages over weeks. Maintenance backlogs and office unreliability appear tied to volume or staffing gaps rather than incompetence.
Recent shift: Communication breakdown and cleanliness issues appear concentrated in one detailed recent complaint (one month ago); earlier reviews show consistent satisfaction. Possible operational strain at scale.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:Corp. License No. 357134, License No. 329879
As published by the business on its own website; not independently verified.
Half the reviewers praise Meridian's maintenance response and fresh interiors, calling the move-in smooth and staff welcoming. The other half report chronic issues: calls go unanswered, the pool collects debris, pests persist, and security feels compromised by homeless access. Max and younger maintenance staff earn specific praise; communication and upkeep consistency are the friction points.
Staff greet residents warmly and handle move-ins smoothly, with Tamara, Brandon, George, and Vicky frequently named for going above and beyond. Location near the Medical District and Love Field airport draws working professionals and medical students, and the grounds feel polished during occupancy. However, recent tenants report deposits held months after move-out, prolonged elevator outages, and deteriorating pool maintenance over the past two years. One leasing office encounter felt rushed and dismissive. Those sensitive to building systems downtime or slow administrative processes should ask directly about current elevator status and deposit timelines before committing.
Five-star reviewers praise fast maintenance response (often within 24 hours) and a genuinely warm leasing team, especially Ashanti and Kevin. The complex is clean, pet-friendly, and walkable to transit and restaurants. However, a significant group rates it one star, citing a broken parking gate that allows easy tailgating, leading to dozens of car break-ins and window smashing. Reviewers report unresponsive management to repeated complaints about security failures, enforcement gaps on lease violations like smoking, and poor communication during building emergencies like water shutdowns. Noise from thin walls, planes from Lovefield, and trains compounds the frustration for many residents. Management communication failures emerge as a pattern: unanswered emails during lease applications, conflicting pricing information, and no alerts during infrastructure failures. One reviewer's lease was cancelled one day before move-in with minimal explanation after four in-person visits seeking clarification. Security personnel Kevin Willms and Jennifer Rose are named as unhelpful and dismissive when residents report car damage. Cleanliness and amenities receive strong marks from those who stay, but the combination of security lapses, noise, and homeless activity on the grounds deters others.
Last updated 2026-09-16