Leasing staff-particularly Tori and Lisbeth-draw consistent praise for speed and warmth during move-in. Yet residents report a sharp deterioration after the transition to ALMA management in fall 2023: unattended maintenance requests, dirty move-in conditions, and pervasive hallway filth.
Safety concerns dominate recent longer reviews: break-ins, non-residents in hallways, homeless people in parking areas, and broken security gates. Maintenance responsiveness splits between quick fixes and months-long delays. Dog waste throughout grounds and weak security oversight undermine the premium rent charged.
Recent shift: Sharp negative shift post-fall 2023 management transition from AMLI to ALMA: safety deterioration, unresponsive office, neglected grounds, and maintenance delays became dominant complaints despite strong earlier reviews under previous management.
Last verified 2026-08-13
As listed on Google.
Credentials claimed:Corp. License No. 357134, License No. 329879
As published by the business on its own website; not independently verified.
Half the reviewers praise Meridian's maintenance response and fresh interiors, calling the move-in smooth and staff welcoming. The other half report chronic issues: calls go unanswered, the pool collects debris, pests persist, and security feels compromised by homeless access. Max and younger maintenance staff earn specific praise; communication and upkeep consistency are the friction points.
Staff like Tamara, Brandon, and George drive strong resident satisfaction through patient guidance during tours, move-ins, and problem-solving. The location near UT Southwestern Medical Center and the care taken to communicate throughout the leasing process set this community apart, though pool maintenance has slipped compared to prior years. Residents highlight friendly interactions across leasing and maintenance teams, with move-in coordination and local recommendations cited frequently. The property maintains grounds and enforces community standards, yet a handful of reviews note that customer service can feel rushed at times, and one long-term resident flagged declining pool upkeep.
Half of residents report genuine satisfaction with responsive maintenance, welcoming staff, and proximity to Dallas landmarks and DART transit. The other half face recurring garage break-ins, window smashes, and catalytic converter thefts, with management declining to cover damage despite known security gaps. Thin walls mean noise from neighbors, planes (Lovefield), and train tracks disrupts sleep.
Last updated 2026-08-13