
ALMA on Maple Apartments
Leasing staff-particularly Tori and Lisbeth-draw consistent praise for speed and warmth during move-in. Yet residents report a sharp deterioration after the transition to ALMA management in fall 2023: unattended maintenance requests, dirty move-in conditions, and pervasive hallway filth. Safety concerns dominate recent longer reviews: break-ins, non-residents in hallways, homeless people in parking areas, and broken security gates. Maintenance responsiveness splits between quick fixes and months-long delays. Dog waste throughout grounds and weak security oversight undermine the premium rent charged.

