
ALMA on Maple Apartments
Most residents describe attentive staff, functional repairs, and a location minutes from UT Southwestern and Downtown. Tori and Ayanna are named repeatedly for swift leasing support and problem-solving. The gym and common areas draw consistent praise. A vocal minority report filthy move-in conditions, non-functional windows, and systematic communication breakdowns, with ignored calls and portal messages over weeks. Maintenance backlogs and office unreliability appear tied to volume or staffing gaps rather than incompetence.

