38 low data
Elm Street Lofts
3.7(3)✓ Google-verifiedPublishes prices
Limited review evidence: one commenter praised the industrial apartment style, but a pet owner flagged breed restrictions. The 3.7-star average reflects mixed experience.
Luxury
Ambrose
LuxuryAffordable Housing
- Location
- Deep Ellum, Dallas
- Services
- Luxury, Affordable Housing
- Reviews
- 274
- Ranking
- #326 in Luxury
- Best for
- Remote workers and professionals who value Deep Ellum's walkable neighborhood and responsive staff.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Our Review
Staff members Neveah and Yadira earn consistent praise for personal attention and follow-through, and residents highlight fast maintenance response and community amenities like the pool and courtyard. Recent reviews flag elevator failures, hallway cleanliness lapses, and rising AirBnB presence that undercut the living experience, with one long-term tenant noting visible decline since management changes.
Ambrose appeals to those valuing Deep Ellum's walkable cultural scene and wants responsive leasing staff. Service requests historically clear within 24 hours. The trade-off: building infrastructure (elevators, parking systems) shows wear, and the influx of short-term guests conflicts with the residential community feel some residents prize.
Praised for
- staff responsiveness and warmth
- quick maintenance and work orders
- amenities and location
- management flexibility
Watch-outs
- elevators frequently broken
- maintenance declining post-management change
- overpriced for the area
- cleanliness and hallway issues
- high turnover of AirBnB guests
responsive-managementmaintenance-quickfriendly-staffmaintenance-slowoverpriced
Best for: Remote workers and professionals who value Deep Ellum's walkable neighborhood and responsive staff.
Think twice if: Elevator breakdowns and hallway maintenance issues are ongoing concerns; expect AirBnB turnover noise.
What Reviewers Like
- dedicated leasing staff (Neveah, Yadira named frequently)
- fast maintenance turnaround
- pool, gym, pickleball, courtyard work spaces
What to Know Before You Tour
- Neveah and Yadira Martinez cited by name across 10+ reviews for leasing and resident support
- Service requests completed within 24 hours historically
- Pool, gym, pickleball court, courtyard work area
- Unit transfers offered for pest issues
- Recent management change (Caleb to new manager) correlates with reports of declining elevator and parking system maintenance
What Stands Out
- Luxury
- Amenities and views praised; recent elevator failures and AirBnB prevalence undercut premium positioning.
- pet-friendly
- Pet-friendly status claimed by business; limited specific review evidence, though no complaints cited.
Compare with Nearby Apartments
- Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
- Has more Google reviews than 85% of the businesses in this directory.
How We Scored It
How We Score Star rating 32
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30
Rating Breakdown
5
179
4
25
3
12
2
7
1
51
Location & Contact
- Phone
- +1214-499-9636
- Address
- 2901 Indiana St #1200, Dallas, TX 75226
Last verified 2026-09-16
Leasing Office Hours
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 09:00-16:00
- Sunday
- Closed
As listed on Google.
Amenities & Property Details
Services listed
Pet-friendly apartmentsLoft apartmentsGarden amenities
As published by the business on its own website; not independently verified.
Frequently Asked Questions
- How quickly do maintenance requests get handled?
- Historically within 24 hours; service requests completed immediately according to recent five-star reviews. A recent three-star reviewer noted delays since management changes.
- What amenities are included?
- Pool, gym, pickleball court, courtyard, and computer work area. Their website lists pet-friendly apartments and garden amenities.
- Are there a lot of short-term rentals?
- Yes; multiple recent reviews mention significant AirBnB guest presence, which some residents find disruptive.
Similar apartment complexes nearby
79
The Case Bldg
4.4(251)✓ Google-verified
Staff excellence-especially leasing agent Dami-sets the tone: residents mention same-day maintenance fixes, attentive on-site management, and a welcoming 24/7 office. The 17-floor building offers modern apartments, a co-working lounge, pool, and secure parking in an art-filled Deep Ellum location steps from restaurants, hospitals, and transit. Long-standing elevator failures, however, pose real accessibility risks for disabled and elderly residents (including some recovering from organ transplants). Thin walls and neighbor conflicts also emerge as persistent friction, with one resident questioning whether premium pricing justifies the noise and layout tradeoffs.
Luxury
29 low data
MHB
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury