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Ardan Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 224 Google reviews · How we rank ›

3.6(224) 62 composite score See reviews on Google ✓ Google-verified
Luxury
Ardan Apartments
Location
Cityplace, Dallas
Service
Luxury
Reviews
224
Ranking
#462 in Luxury
Best for
professionals prioritizing responsive staff and on-site amenities

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Maintenance staff like Henry, Michael, and Yugo earn consistent praise for speed and friendliness, and the concierge team is repeatedly called the best in Dallas. But infrastructure problems undermine the luxury positioning: elevators break nearly daily, the sauna and steam room lack proper cleaning, a reviewer found buckets left for over a week during leak damage, and mold appears in common areas and AC vents.

Praised for
  • responsive maintenance team
  • efficient concierge service
  • quick service turnaround
  • named staff excellence
Watch-outs
  • frequent elevator breakdowns
  • poor amenity maintenance
  • water leaks and mold
  • gap between luxury claims and actual conditions
responsive-managementmaintenance-quickfriendly-staffmaintenance-slowpest-problems
Best for: professionals prioritizing responsive staff and on-site amenities
Think twice if: recurring elevator failures and poor upkeep of premium wellness spaces are dealbreakers for you

What Reviewers Like

  • standout maintenance response times
  • concierge service praised city-wide
  • named staff who build relationships
  • wide amenity selection on-site

What to Know Before You Tour

  • Henry, Michael, Yugo, Raul, Nolan, Devin, Titi named for maintenance, event, and concierge excellence
  • AC and plumbing repairs completed same-day or after-hours
  • Henry maintains 3-month air filter replacement schedule
  • elevator breakdowns reported as nearly daily
  • mold visible in hallway AC vents and on walls
  • sauna and steam room described as never deep-cleaned

What Stands Out

Luxury
Staff responsiveness and concierge excellence clash with chronic infrastructure failures and neglected wellness amenities despite luxury branding.

Compare with Nearby Apartments

  • Rated 3.6 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How We Scored It

How We Score
Star rating 8
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
132
4
8
3
8
2
12
1
64

Location & Contact

Address
2975 Blackburn St, Dallas, TX 75204
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartments24-hour concierge serviceOutdoor pool deck with cabana loungesIndoor entertainment spaceWellness spa with hot tub and cold plungeWet/dry saunasCo-working spacesPrivate conference rooms

As published by the business on its own website; not independently verified.

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Last updated 2026-09-16