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Mondrian West Village

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 145 Google reviews · How we rank ›

4.3(145) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
LuxuryAffordable Housing
Mondrian West Village
Location
Cityplace, Dallas
Services
Luxury, Affordable Housing
Reviews
145
Ranking
#245 in Luxury
Best for
Uptown professionals valuing location and concierge service over budget.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Long-term residents and leasing prospects consistently praise the Mondrian's location, staff warmth, and amenities, with maintenance responding quickly to repairs. However, persistent complaints about cockroach infestations lasting over a year, frequent false fire alarms at night, inadequate parking security, and opaque fee structures undercut the premium pricing. Management support is uneven: some staff stand out for professionalism while others are perceived as dismissive.

Praised for
  • maintenance quick to respond
  • strong staff and concierge service
  • attractive location near Arts District
  • quality amenities (pool, fitness, co-working)
Watch-outs
  • pest problems unresolved
  • disruptive fire alarms
  • poor security and car theft
  • unexpected fees and lease tactics
  • building maintenance and construction issues
responsive-managementmaintenance-quickfriendly-staffpest-problemsmaintenance-slowunresponsive-officeunexpected-feesnoisy-neighbors
Best for: Uptown professionals valuing location and concierge service over budget.
Think twice if: Security concerns (car theft and garage blind spots), unresolved pest issues, steep move-out penalties, and hidden lease terms deserve scrutiny.

What Reviewers Like

  • strong location steps from Arts District
  • 24/7 concierge and guest suite rental
  • responsive maintenance team
  • quality amenities including co-working

What to Know Before You Tour

  • Named leasing staff: Colleen, Britain Goddard, Robert Rhodes praised or cited
  • Cockroach infestations reported unresolved for 1.5 years
  • False fire alarms nightly for two months despite management emails
  • Garage car thefts with inadequate security camera coverage
  • 5th floor flood lights documented as bedroom intrusion
  • $50 guest parking fee plus immediate tow policy
  • Move-out notice traps: 60-day requirement hidden in leasing emails, month-to-month penalty if missed

What Stands Out

Luxury
Praised for staff service and Uptown location but undermined by pest issues, building maintenance gaps, and aggressive lease enforcement

Compare with Nearby Apartments

  • Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How We Scored It

How We Score
Star rating 49
Review volume 94
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
110
4
8
3
4
2
3
1
20

Location & Contact

Address
3000 Blackburn St, Dallas, TX 75204
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments4 bedroom apartmentsFitness centerPool with outdoor fireplacePet park with pet washing stationCo-working space
Published prices
TA1 1 bed 1 bath 982 SF
$2517.00/mo for 14 months, base rent $2435
LA1R 1 bed 1.5 bath
$2663.00+ mo for 12 months
LB1 1 bed
$3707.00+ mo for 13 months
TB2 2 bed 2 bath 1330-1691 SF
Call for pricing
TB4 2 bed
$3665.00+ mo for 12 months
TB3 2 bed
$3915.00+ mo for 12 months

As published by the business on its own website; not independently verified.

Enquire about Mondrian West Village

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Frequently Asked Questions

Are guest parking and valet included?
No. Guest parking is $50 per visit; the building tows immediately if you park in guest spaces without paying. Valet is not mentioned in available materials.
What happens if I miss the move-out notice deadline?
Per resident reports, the leasing office sends notice 65 days before lease end requiring a move-out request within 5 days. Missing that window triggers a 60-day month-to-month extension at the monthly rate.
Does the building have security cameras in the parking garage?
Cameras exist but residents report blind spots. Two cars were stolen in one night (2024); follow-up theft and hit-and-run damage occurred in unmonitored zones despite promised security improvements.

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Last updated 2026-09-16