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Alara Uptown Luxury Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 151 Google reviews · How we rank ›

3.5(151) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
Alara Uptown Luxury Apartments
Location
Cityplace, Dallas
Service
Luxury
Reviews
151
Ranking
#507 in Luxury
Best for
Professionals seeking move-in-ready luxury apartments with reliable maintenance and neighborhood safety.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Half the reviews praise the maintenance team and location. Alma and Delia at the leasing office earn consistent mention for professionalism. The other half flags aggressive fees: one renter faced a $976 carpet charge after leaving the unit in good condition; another lost $550 in deposits and fees after cancelling an unsigned lease, only to get partial refund through the management company's parent corporation. Windows needing replacement and occasional elevator downtime round out the concerns.

Praised for
  • maintenance staff responsive and skilled
  • safe, vibrant neighborhood location
  • office staff professional and friendly
  • in-unit washer/dryer and hardwood floors
  • secure parking included
Watch-outs
  • unexpected end-of-lease fees
  • window condition issues
  • deposit retention practices unclear
  • occasional elevator outages
responsive-managementmaintenance-quickfriendly-staffsafe-neighborhoodsecure-parkingunexpected-feesoutdated-units
Best for: Professionals seeking move-in-ready luxury apartments with reliable maintenance and neighborhood safety.
Think twice if: Renters concerned about end-of-lease charges should request detailed move-out terms in writing before signing; deposit policies warrant clarification upfront.

What Reviewers Like

  • in-unit washer/dryer and hardwood floors standard
  • secure underground parking included
  • skilled, quick-responding maintenance team
  • safe neighborhood with night security guards

What to Know Before You Tour

  • Alma and Delia named as exceptional leasing office staff
  • Elmer praised as maintenance technician
  • Night security guards on property
  • Maintenance typically responds within one day
  • Elevator outages occur every few weeks
  • Elevator malfunction does not prevent access (five-floor building design)
  • $976 carpet replacement charge cited as unexpected
  • $300 security deposit plus $250 application/admin fees at application stage

What Stands Out

Luxury
In-unit laundry and hardwood floors praised; maintenance responsive and professional; safety and location strong; move-out fees and window condition disputed.

Compare with Nearby Apartments

  • Rated 3.5 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How We Scored It

How We Score
Star rating 3
Review volume 95
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating Breakdown

5
83
4
11
3
6
2
5
1
46

Location & Contact

Address
2990 Blackburn St, Dallas, TX 75204
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Pet-friendly apartmentsApartment leasing
Published prices
Pet non-refundable fee
$500
Pet deposit
$300
Pet rent per pet
$20

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is parking included?
Yes, assigned underground parking is included at no additional cost and is secure.
Are pets allowed and what are the costs?
Pets are allowed. There is a $500 non-refundable pet fee, $300 pet deposit, and $20 pet rent per pet per month.
What happens to my deposit if I cancel before moving in?
Policy is unclear from reviews. One renter lost $300 after canceling an unsigned lease; the management company later refunded the application fee portion only. Request written deposit terms before signing.

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Last updated 2026-09-16