DFW Multifamily Property Directory
Menu
Start Your Search Call

Arrive West End

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 243 Google reviews · How we rank ›

3.9(243) 71 composite score See reviews on Google ✓ Google-verified
Luxury
Arrive West End
Location
West End, Dallas
Service
Luxury
Reviews
243
Ranking
#228 in Luxury
Best for
Downtown-focused renters valuing community feel and walkable restaurant and entertainment access.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Residents consistently praise the staff, especially leasing agent Gucciany and property manager Jessica, for going beyond standard service to solve problems and build relationships. Maintenance moves fast, and long-term tenants report high satisfaction with community feel and the West End location's walkability to restaurants and downtown energy. However, some tenants note common areas could be cleaner, noise control after 5 PM needs better security response, and recent fire alarms have disrupted sleep.

Praised for
  • responsive staff and management
  • leasing agent Gucciany's professionalism
  • property manager Jessica's personal care
  • prompt maintenance service
  • strong sense of community
  • desirable West End location
Watch-outs
  • common areas not consistently clean
  • noise complaints unaddressed
  • elevator cleanliness issues
  • security patrols inadequate
  • middle-of-night fire alarms
responsive-managementfriendly-staffmaintenance-quicknoisy-neighborsquiet-community
Best for: Downtown-focused renters valuing community feel and walkable restaurant and entertainment access.
Think twice if: Noise concerns after business hours and inconsistent common-area cleaning may matter if you need quiet evening surroundings.

What Reviewers Like

  • dedicated, personable staff (Gucciany, Jessica, Aaron)
  • fast maintenance response
  • Historic West End walkability to dining and entertainment

What to Know Before You Tour

  • Leasing agent Gucciany praised for thorough apartment tours and problem-solving
  • Property manager Jessica handles personal favors (e.g., UPS returns for tenants with mobility needs) beyond standard role
  • Maintenance team members Cleo and Aaron noted for precision and speed
  • Security staff (Officer Brown, Alicia) active in community
  • First-time Dallas renters report move-in issues resolved within 1-2 weeks
  • Residents describe fire alarms going off mid-night

What Stands Out

Luxury
Staff personality and sense of community valued; cleanliness and noise control gaps noted for high-rise living.

Compare with Nearby Apartments

  • Rated 3.9 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How We Scored It

How We Score
Star rating 26
Review volume 100
Review recency 100
Review sentiment 63
Profile completeness 100
Verification 30

Rating Breakdown

5
159
4
19
3
7
2
8
1
50

Location & Contact

Address
800 Ross Ave, Dallas, TX 75202
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-17:30
Tuesday
10:00-17:30
Wednesday
10:00-17:30
Thursday
10:00-17:30
Friday
10:00-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1-bedroom apartments2-bedroom apartments

As published by the business on its own website; not independently verified.

Enquire about Arrive West End

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Arrive West End. We only share your details with providers relevant to your request.

Frequently Asked Questions

How long does maintenance typically take to respond?
Residents report move-in issues resolved within 1-2 weeks and subsequent maintenance requests handled promptly, with specific praise for team member Aaron's speed.
Is this a good first apartment in Dallas?
Reviewers recommend it for first-time Dallas renters, citing helpful staff and reasonable pricing, though you should expect some move-in hiccups.
What makes the location stand out?
The Historic West End location puts you within walking distance of restaurants, museums, specialty shops, and downtown entertainment.

Similar apartment complexes nearby

The Griffin Apartments
80

The Griffin Apartments

4.3(165)✓ Google-verifiedPublishes prices

Prospective residents consistently highlight leasing tours as the standout experience, with staff like Daisy earning repeated praise for patience, honesty, and detailed explanations that help visitors narrow their choices. Tenants report feeling at home thanks to friendly managers and the building's downtown location and vistas. The community appears strongest at the front door, where first impressions drive leasing decisions.

Luxury
View profile
555 Ross Apartments
70

555 Ross Apartments

4.2(247)✓ Google-verified

Most residents praise the clean property, friendly staff (especially leasing team members Melissa, Marie, and Adrian), and the rooftop pool with city views. The West End location offers walkability and quiet surroundings. However, several recent tenants report serious concerns: aggressive move-out charging practices, security gaps (no hallway cameras, frequent package theft), AC failures, water damage, constant fire alarms, and inadequate enforcement of community rules. One tenant paid a $300 pet fee only to be charged again for minor pet damage during move-out. Staff responsiveness is noted as strong, but systems-level issues with maintenance, security, and lease-end practices undercut the otherwise positive experience. The building attracts working professionals seeking an urban feel without premium pricing, and many long-term residents report strong community ties. The management team's professionalism is widely mentioned, though the move-out process appears to be a friction point requiring careful documentation from departing tenants.

LuxuryAffordable Housing
View profile
AMLI Fountain Place
76

AMLI Fountain Place

4.3(297)✓ Google-verifiedPublishes prices

Residents and prospective tenants consistently praise the building's luxury finishes, floor plans, and amenities-particularly the 45th-floor sky lounge, resort pool, and secure 10-level parking garage. Staff standouts like Jerry, Halle, Skip, and Shanda earn repeated recognition for professionalism and genuine care. That said, elevator reliability remains a chronic issue, and several residents report frustration with management responsiveness during emergencies and opaque move-out billing. One prospective tenant drove 45 minutes only to find the office closed despite posted hours, and a self-employed applicant faced unclear income verification requirements. Despite these friction points, residents renewing leases and loyal customers suggest improvement over time, and the 81% five-star rate indicates most find the trade-off worthwhile.

Luxury
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16