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Bandera at Preston Hollow

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 118 Google reviews · How we rank ›

4.1(118) 67 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Bandera at Preston Hollow
Service
Luxury High-Rise Apartments
Reviews
118

What we found

Most residents enjoy the spacious units, friendly staff, and social calendar, with maintenance responding quickly when called. However, recurring water damage, A/C leaks, and elevator issues undermine the luxury positioning, and management's unwillingness to negotiate fees or hold noisy neighbors accountable frustrates long-term renters despite the otherwise pleasant atmosphere.

At its best, Bandera delivers good value for location and amenities. At its worst, residents report feeling dismissed when infrastructure fails or they need accommodation. The split between glowing five-star reviews and angry one-star accounts reflects genuine inconsistency: some residents thrive in the community and never face problems, while others spend months fighting unresolved maintenance issues and encounter an office that prioritizes policy over relationship.

Praised for
  • friendly, responsive staff
  • quiet community and sound insulation
  • maintenance responsiveness
  • spacious layouts and updated finishes
  • strong community events and activities
Watch-outs
  • water damage and building system failures
  • inconsistent office responsiveness despite friendly demeanor
  • strict policies (delivery codes, fee enforcement)
  • noise complaints despite claims of quiet
  • management resistance to fee waivers
responsive-managementmaintenance-quickmaintenance-slownoisy-neighborsquiet-communityunexpected-feesgreat-valuefriendly-staffunresponsive-officemodern-amenities
Best for: Professionals seeking a social, secure community with modern finishes and strong location access.
Think twice if: Expect slow office communication despite friendly staff, and know that building system failures (A/C leaks, flooding, elevators) are not uncommon. Management enforces strict policies and rarely negotiates fees.

What's working here

  • spacious closets and floor plans
  • responsive maintenance team
  • strong community events calendar
  • gated security and quiet sound insulation
  • nearby restaurants and services

Read this before you tour

  • Named staff: Sydney and Zoe (leasing office), Richard (head of maintenance)
  • Recurring water damage: apartment flooding, A/C leaks above bathtubs with rust buildup, water pipe bursts triggering fire alarms
  • Maintenance typically responds promptly when requests reach the team, but office often requires multiple calls to route requests
  • Late fee example: $179 charge for late rent; management states fees are never waived
  • Delivery policy: no codes given to drivers; residents must be available to answer phone during delivery window
  • Community events: 1-2 events per month with stated high turnout

What residents say

Luxury High-Rise Apartments
Spacious units and finishes praised; however, water damage, elevator failures, and paper-thin walls in some units contradict luxury expectations.

Side by side with nearby options

  • Rated 4.1 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

Why this score

How We Score
Star rating 38
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
83
4
8
3
2
2
3
1
22

Contact the property

Address
6848 Bandera Ave, Dallas, TX 75225
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartmentstownhome style apartmentslounge pool with tanning ledgegrilling stations

As published by the business on its own website; not independently verified.

Enquire about Bandera at Preston Hollow

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Questions we get asked

Does Bandera hold community events?
Yes. The front office organizes 1-2 events per month for residents.
How quickly does maintenance respond?
When requests reach the maintenance team, they typically respond promptly. However, residents sometimes need to call the office multiple times to route their request.
Is there a delivery policy?
Yes. Delivery drivers are not given access codes; residents must answer the phone during their delivery window to grant entry. Missed calls result in packages not being delivered.

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Hanover Preston Hollow
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Last updated 2026-08-13