
Renaissance at Preston Hollow
Residents split sharply: some praise responsive maintenance staff, social events, and the tree-lined Preston Hollow setting. Others report serious gaps in security (open gates, no garage cameras, mail room break-ins), months-long maintenance backlogs, and front office no-shows. The complex has been under multi-year construction, which compounds frustration over broken amenities and unrepaired unit issues. Recent positive reviews suggest management improvements, but security concerns and repair delays remain unresolved complaints grounded in specific incidents.

