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Hanover Preston Hollow

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 101 Google reviews · How we rank ›

4.8(101) 82 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Hanover Preston Hollow
Service
Luxury High-Rise Apartments
Reviews
101

What we found

Residents consistently praise the building's pristine condition and the standout responsiveness of staff, especially maintenance supervisor John and leasing manager Eneida. A year-in, tenants report few maintenance issues, excellent city views, and a quiet location near Highland Park. The main caveat is a compact pool that fills up on busy weekends and pricing that ranks high against nearby luxury options.

Praised for
  • responsive maintenance staff
  • immaculate grounds and building
  • friendly, attentive leasing and concierge teams
  • quality finishes and city views
Watch-outs
  • small pool gets crowded in summer
  • slightly overpriced versus comparable luxury properties
responsive-managementclean-groundsmaintenance-quickquiet-communityfriendly-staffmodern-amenitiesoverpriced
Best for: Professionals seeking quiet luxury near Highland Park with strong maintenance responsiveness.
Think twice if: Budget-conscious renters or those who prioritize a large, uncrowded pool should compare pricing and amenity size against nearby Uptown alternatives.

What's working here

  • Maintenance supervisor John's rapid, thorough response
  • Immaculate building upkeep and grounds
  • Attentive leasing staff (Eneida, Brandon, Lisseta)
  • Downtown Dallas views and quiet setting

Read this before you tour

  • Maintenance supervisor John praised across 8 reviews for rapid, knowledgeable response to requests
  • Leasing manager Eneida noted for professional, attentive service throughout lease process
  • Concierge Jacob and maintenance team provide photo updates and responsive support
  • Property manager Valerie described as receptive and caring toward resident concerns
  • Fitness area consistently clean with full operational equipment and good availability
  • Many residents report minimal maintenance issues over 1+ year stays

What residents say

Luxury High-Rise Apartments
Residents praise spacious layouts, city views, immaculate grounds, and quality finishes; one reviewer noted pricing slightly high versus comparable Uptown/Highland Park properties.

Side by side with nearby options

  • Rated 4.8 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

Why this score

How We Score
Star rating 75
Review volume 87
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

The numbers behind the score

5
95
4
1
3
0
2
2
1
3

Contact the property

Address
6255 W Northwest Hwy, Dallas, TX 75225
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
12:00-18:00

As listed on Google.

In their own words

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentspenthouse residencesrooftop poolgreen space with firepitsindoor/outdoor social areasconcierge services

As published by the business on its own website; not independently verified.

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Questions we get asked

How quickly does maintenance respond?
Residents consistently report maintenance supervisor John responds quickly and resolves issues fully. Multiple reviews describe his response as "incredibly quick" and attentive.
Is the pool always crowded?
The rooftop pool is small and gets crowded on summer Saturdays. Reviewers note it's more enjoyable on Fridays and Sundays.
What staff should I expect to work with?
Leasing manager Eneida, concierge Jacob, maintenance supervisor John, property manager Valerie, and team members Brandon and Lisseta are named across reviews as professional and responsive.

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Last updated 2026-08-13