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Hanover Preston Hollow

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 100 Google reviews · How we rank ›

4.8(100) 82 composite score See reviews on Google ✓ Google-verified
Luxury
Hanover Preston Hollow
Location
North Dallas, Dallas
Service
Luxury
Reviews
100
Ranking
#29 in Luxury
Best for
Professionals seeking luxury living with top-tier maintenance and attentive customer service.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Residents consistently praise the property's immaculate condition, standout maintenance supervisor John, and friendly leasing staff. The spacious units, city views, and fitness area are strong draws, though the pool is small and pricing runs slightly high compared to nearby luxury complexes.

Praised for
  • responsive maintenance team led by John
  • immaculate grounds and common areas
  • caring, attentive staff across leasing and concierge
  • spacious units with excellent views
  • convenient North Dallas location
Watch-outs
  • small pool that gets crowded in summer
  • pricing slightly higher than comparable nearby properties
responsive-managementclean-groundsmaintenance-quickquiet-communityfriendly-staffmodern-amenities
Best for: Professionals seeking luxury living with top-tier maintenance and attentive customer service.
Think twice if: Small pool limits summer swimming comfort; pricing is above average for the North Dallas luxury market.

What Reviewers Like

  • maintenance team highly responsive and professional
  • building consistently clean and well-maintained
  • knowledgeable, helpful leasing and concierge staff
  • generous unit sizes with downtown views

What to Know Before You Tour

  • John, maintenance supervisor, responds quickly to requests and is widely praised for attentiveness
  • Valerie Latin, property manager, responsive and detail-oriented
  • Leasing staff Eneida, Brandon, and Lisseta noted for professionalism
  • Concierge Jacob highlighted for responsiveness
  • Fitness area described as clean with good equipment availability and views

What Stands Out

Luxury
Maintenance responsiveness and building cleanliness consistently exceed expectations; pool size is a drawback for peak-season use.

Compare with Nearby Apartments

  • Rated 4.8 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How We Scored It

How We Score
Star rating 74
Review volume 87
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating Breakdown

5
94
4
1
3
0
2
2
1
3

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
12:00-18:00

As listed on Google.

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Frequently Asked Questions

How quickly does maintenance respond to requests?
Residents report that John, the maintenance supervisor, responds very quickly to service requests and resolves issues thoroughly and professionally.
What is the fitness area like?
The fitness area is clean, well-maintained, equipment is always operational, and it offers good city views. It is rarely crowded, so access to weights and equipment is not an issue.
Is the pool busy in summer?
The pool is small and can get crowded on Saturday afternoons in summer. Residents find it more enjoyable on Fridays and Sundays.

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Last updated 2026-09-16