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Bluffs at Lakewood

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 197 Google reviews · How we rank ›

3.3(197) 57 composite score See reviews on Google ✓ Google-verified
Affordable HousingLuxury
Bluffs at Lakewood
Location
Dallas
Services
Affordable Housing, Luxury
Reviews
197
Ranking
#196 in Affordable Housing
Best for
Budget-conscious renters prioritizing location and staff support over new finishes; those who will tolerate older building quirks for fair pricing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Three years here, three days responding-the office staff, especially Cindy and Ciahna, earn consistent praise for making leasing and problem-solving stress-free. Maintenance tackles most issues in under 24 hours, rent stays fair, and the White Rock Trail location is a draw. Yet the complex fights ongoing battles: pest infestations known before tenants move in, exterior decay and stained stairwells, chronic parking scarcity inside the gate, and occasional water or AC failures that drag on. A gamer or remote worker will struggle with internet speeds. The leasing experience can be tough if your financial history is flagged. Most stay for the price and staff; some leave frustrated by the physical condition of older buildings.

Office staff and maintenance crew are the standouts, turning minor wins into loyalty. Reviewers who stayed years adjust expectations for an aging complex; those who left within months cite pest and infrastructure failures as dealbreakers. The gated community is serious: guest vehicles get towed without a day-pass system, a hard line that catches visitors off-guard.

Praised for
  • helpful, professional office staff (Cindy, Ciahna, Elizabeth, Liz named)
  • fast maintenance response, often under 24 hours
  • affordable rent for the location and amenities
  • excellent location near White Rock Trail, restaurants, highways
  • well-maintained grounds, regular cleaning
Watch-outs
  • pest problems persistent and known before move-in
  • exterior stains, staircase decay, balcony safety concerns
  • severe parking shortages despite gating
  • AC outages lasting weeks without timely repair
  • washer/dryer delays on maintenance requests
  • noise from neighbors and shared stairwells
  • internet speed inadequate for remote work
  • vehicle towing policy with no guest day-pass option
  • water outages in buildings (though addressed within days)
  • odor issues from marijuana and trash
responsive-managementmaintenance-quickfriendly-staffclean-groundspest-problemsoutdated-unitsnoisy-neighborssecure-parking
Best for: Budget-conscious renters prioritizing location and staff support over new finishes; those who will tolerate older building quirks for fair pricing.
Think twice if: Pest problems, exterior decay, tight parking, and recurring water issues have frustrated multiple tenants; remote workers need to verify internet speeds; expect strict guest vehicle towing policy.

What Reviewers Like

  • Fast maintenance response, often same-day or 24-hour turnaround
  • Office staff by name (Cindy, Ciahna, Elizabeth, Liz) known for going above and beyond
  • Affordable rent in a high-demand location near White Rock Trail and restaurants
  • Gated security and daily ground cleaning

What to Know Before You Tour

  • Office staff members Cindy, Ciahna, Elizabeth, and Liz named multiple times for leasing and customer service
  • Maintenance team responds to emergency calls even at 2-3 am
  • AC outage lasted 25 days in August before repair
  • Washing machine and dryer requests took 3+ weeks without update
  • Water outages typically fixed within 1-3 days
  • Valet trash included Sunday-Thursday
  • Kayaks and paddle-boards available for rent
  • Gated community with strict vehicle towing enforcement

What Stands Out

Affordable Housing
Rent described as fair and very affordable for the location and amenities, but pest and infrastructure issues sour experience for cost-conscious tenants.
Luxury
Exterior decay, stained stairwells, and balcony safety concerns contradict high-rise expectations; remodels are in progress but slow.

Compare with Nearby Apartments

  • Rated 3.3 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Rating Breakdown

5
97
4
11
3
12
2
12
1
65

Location & Contact

Address
7510 E Grand Ave, Dallas, TX 75214
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 bedroom apartments2 bedroom apartmentsswimming poolfitness centercarportfull-size washers and dryerskayakspaddle-boards

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How fast is maintenance response?
Most requests are handled within 24 hours; emergency calls answered even at 2-3 am. However, some appliance requests (washers, dryers) have taken 3+ weeks.
What happens if guests park inside the gate?
Vehicles are towed. There is no guest day-pass system; visitors must park outside the gated area.
Are there pest issues?
Yes. Reviewers report roaches and pest infestations from move-in; management offers easy pest control registration, but problems persist despite requests.

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Last updated 2026-09-16