
The Drake White Rock
Alex and Trent's leadership has transformed tenant morale in the past year, with residents praising their responsiveness, event planning, and hands-on care. Community atmosphere improved markedly under their management. However, long-standing infrastructure problems undermine the luxury positioning: sulfur-smelling water affects multiple units despite repeated reports; an elevator broke for weeks; the removed call-box left packages stranded outside and triggered thefts; and residents report widespread mold, old appliances, shared subpar internet, and power outages. Management marks work orders resolved without fixing underlying issues.

