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Lakewood Flats

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 316 Google reviews · How we rank ›

4.6(316) 83 composite score See reviews on Google ✓ Google-verified
Garden Style (1-4 stories)Affordable HousingLuxury
Lakewood Flats
Location
Dallas
Services
Garden Style (1-4 stories), Affordable Housing, Luxury
Reviews
316
Ranking
#9 in Garden Style (1-4 stories)
Best for
Professionals and families seeking a calm, well-maintained community with strong maintenance support near White Rock Lake.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Residents consistently highlight fast maintenance response (often same-day or next-morning), a calm setting near White Rock Lake, and staff like Dwayne Carey and Brittany Hawley who make people feel welcomed. Many stay for years.

The 1-star review flags a livelier, social vibe with late-night activity and marijuana smoke; that reviewer felt management dismissed concerns rather than taking initiative. Management communication could be sharper, though maintenance personnel remain reliable. Parking enforcement is strict while neighbor disturbances sometimes receive less priority.

Praised for
  • responsive maintenance and staff
  • quiet, well-maintained community
  • excellent location near White Rock Lake and downtown
  • friendly, helpful management team
  • strong resident retention
Watch-outs
  • noise and late-night social activity
  • inconsistent enforcement of policies
  • management responsiveness gaps on neighbor issues
responsive-managementmaintenance-quickquiet-communityfriendly-staffclean-grounds
Best for: Professionals and families seeking a calm, well-maintained community with strong maintenance support near White Rock Lake.
Think twice if: You prefer a quieter social scene; some residents report frequent late-night gatherings and active nightlife culture here.

What Reviewers Like

  • same-day or next-day maintenance response
  • quiet location near White Rock Lake and downtown Dallas
  • open year-round pools and 2 dog parks
  • long-term resident base (many stay 3-7+ years)

What to Know Before You Tour

  • Named staff praised: Dwayne Carey (community manager), Danny, Leticia (assistant community manager), Brittany Hawley (leasing agent)
  • Maintenance typically responds same-day or next-morning to requests
  • Year-round pool access; two pools and two dog parks
  • Sante Fe Trail access for residents
  • Pest control service every Thursday
  • Many residents stay 3, 5, 7+ years

What Stands Out

Luxury
Well-maintained, quiet, attractive amenities (pools, fitness, dog parks); year-round open facilities noted as premium service.
pet-friendly
Two dog parks available; one complaint noted inconsistent maintenance of dog park facilities.
Garden Style (1-4 stories)
Residents praise peaceful setting, proximity to Sante Fe Trail and White Rock Lake, relocation-friendly community feel.

Compare with Nearby Apartments

  • Rated 4.6 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How We Scored It

How We Score
Star rating 70
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating Breakdown

5
263
4
17
3
9
2
6
1
21

Location & Contact

Address
7425 La Vista Dr, Dallas, TX 75214

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 and 2 bedroom apartment flatstownhomes for rentresort-style poolsfitness center with free boot camp classesdog parksclubhouse with media roomattached garages (select units)

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond to requests?
Same-day if possible; if not, staff aim to visit first thing the next morning.
Is the pool open year-round?
Yes, both pools are open 365 days a year.
Are there outdoor spaces for dogs?
Yes, two dog parks are available to residents.

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Staff and maintenance here earn consistent praise for speed and genuine care. Rosemary, Mayra, Philly, and Francisco are named repeatedly for going beyond basic duties, and residents report fast responses to repair requests and easy move-ins. The White Rock Lake and Santa Fe Trail proximity, plus the dog park, appeal to active residents. But serious friction points undercut the experience. Multiple residents report cars towed without clear initial warning about registration requirements, incurring hundreds in impound fees. Spectrum internet is mandatory, unreliable, and frustrating for remote workers. Pre-move inspections appear inconsistent: one renter found previous tenant hair throughout the unit and dead bugs in the kitchen, while others describe immaculate spaces. Wasp nests, loose outlets, and noisy trash collection at odd hours round out the list.

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Three years here, three days responding-the office staff, especially Cindy and Ciahna, earn consistent praise for making leasing and problem-solving stress-free. Maintenance tackles most issues in under 24 hours, rent stays fair, and the White Rock Trail location is a draw. Yet the complex fights ongoing battles: pest infestations known before tenants move in, exterior decay and stained stairwells, chronic parking scarcity inside the gate, and occasional water or AC failures that drag on. A gamer or remote worker will struggle with internet speeds. The leasing experience can be tough if your financial history is flagged. Most stay for the price and staff; some leave frustrated by the physical condition of older buildings. Office staff and maintenance crew are the standouts, turning minor wins into loyalty. Reviewers who stayed years adjust expectations for an aging complex; those who left within months cite pest and infrastructure failures as dealbreakers. The gated community is serious: guest vehicles get towed without a day-pass system, a hard line that catches visitors off-guard.

Affordable HousingLuxury

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Last updated 2026-09-16