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The Drake White Rock

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 65 Google reviews · How we rank ›

4.1(65) 62 composite score See reviews on Google ✓ Google-verified
Luxury
The Drake White Rock
Location
Dallas
Service
Luxury
Reviews
65
Ranking
#450 in Luxury
Best for
Residents seeking engaged, responsive property management and community activities, if infrastructure concerns can be resolved.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Alex and Trent's leadership has transformed tenant morale in the past year, with residents praising their responsiveness, event planning, and hands-on care. Community atmosphere improved markedly under their management.

However, long-standing infrastructure problems undermine the luxury positioning: sulfur-smelling water affects multiple units despite repeated reports; an elevator broke for weeks; the removed call-box left packages stranded outside and triggered thefts; and residents report widespread mold, old appliances, shared subpar internet, and power outages. Management marks work orders resolved without fixing underlying issues.

Praised for
  • responsive management team (Alex and Trent named)
  • community events and activities
  • upscale amenities (pool, fitness, views)
  • quick maintenance response
  • welcoming, caring staff culture
Watch-outs
  • water quality issues (sulfur smell, recurring)
  • elevator outages lasting weeks
  • delivery access removed; packages stolen
  • mold infestation reports
  • shared internet locked to one poor provider
  • old, failing appliances
  • inconsistent maintenance follow-up despite praise
responsive-managementmaintenance-slowclean-groundsmodern-amenitiesoutdated-unitsfriendly-staff
Best for: Residents seeking engaged, responsive property management and community activities, if infrastructure concerns can be resolved.
Think twice if: Water quality, elevator reliability, package delivery, and mold issues have persisted; verify current status before signing, especially for high floors or those requiring reliable mail/package access.

What Reviewers Like

  • Alex and Trent recognized for exceptional, hands-on management
  • frequent community events and resident engagement
  • high-ceiling, light-filled units with lake-area location

What to Know Before You Tour

  • Alex (Community Director) and Trent (Maintenance Manager) named for leadership changes in past 12 months
  • Elevator out of service for multiple weeks during holiday period
  • Water in units smells of sulfur; maintenance drains required but issue recurs
  • Call-box access system removed, preventing delivery drivers from accessing building
  • Packages left outside and stolen; prior lease promised delivery-to-door service
  • Shared internet service locked to one provider; residents cannot use alternative
  • Appliances replaced with older, mold-covered units
  • Dehumidifiers noted throughout building; multiple tenants moved due to mold

What Stands Out

Luxury
Management and community culture praised; infrastructure (water, elevator, delivery access, mold) falls short of luxury standard despite amenities

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How We Scored It

How We Score
Star rating 35
Review volume 79
Review recency 91
Review sentiment 44
Profile completeness 100
Verification 30

Rating Breakdown

5
49
4
2
3
1
2
0
1
13

Location & Contact

Address
7450 Coronado Ave, Dallas, TX 75214
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsElevated leisure poolOutdoor kitchenGas grilling stationsState-of-the-art fitness center

As published by the business on its own website; not independently verified.

Enquire about The Drake White Rock

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Frequently Asked Questions

Can I use my own internet provider or am I locked into their service?
The Drake uses a shared, apartment-wide internet service and residents cannot use alternative providers due to a long-term contract. Some residents report the service is poor for gaming and smart devices.
What should I know about elevator access, especially on higher floors?
The elevator has experienced extended outages lasting weeks, including entire holiday periods. One resident on the seventh floor had to carry groceries and heavy bags up stairs during a complete outage.
How does package delivery work at the building?
The call-box system that let delivery drivers access the building was removed and not replaced with a working alternative. Packages are frequently left outside and unable to be delivered to units. One resident had a package stolen after being left outside.

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Last updated 2026-09-16