DFW Multifamily Property Directory
Menu

Carmel Creekside Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 347 Google reviews · How we rank ›

3.7(347) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
Carmel Creekside Apartments
Location
Fairway Bend, Fort Worth
Service
Luxury
Reviews
347
Ranking
#442 in Luxury
Best for
Long-term residents seeking stable community and staff support, pet owners with access to dog parks.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Long-term residents express genuine affection for the community and staff warmth, particularly praising leasing coordinators Paige and Madison. However, systemic issues with air conditioning repairs, management responsiveness, safety incidents, and fee structures erode confidence, with several tenants citing weeks-long HVAC failures and feeling unheard by leadership.

Most complaints center on maintenance delays and lack of accountability. Multiple reviewers report AC units at 80+ degrees for extended periods despite repair requests, roof leaks causing mold and water damage, and towing disputes. The complex also appears to face neighborhood safety challenges. Some satisfied residents feel trapped by affordability rather than enthusiasm.

Praised for
  • responsive leasing staff (esp. Paige and Madison)
  • long-term resident stability and loyalty
  • safe and clean common areas
  • proximity to nice area
Watch-outs
  • AC failures and slow repairs
  • unresponsive management to complaints
  • safety concerns (shootings, noise)
  • unexpected fees and rent hikes
  • poor maintenance contractor quality
responsive-managementmaintenance-slownoisy-neighborsunexpected-feesfriendly-staffunresponsive-office
Best for: Long-term residents seeking stable community and staff support, pet owners with access to dog parks.
Think twice if: Expect slow AC repairs, potential noise resolution challenges, and management unresponsiveness to maintenance complaints. Budget for unexpected fees beyond advertised rent.

What Reviewers Like

  • Dedicated leasing staff with strong tenant rapport
  • Long-term resident retention and community loyalty
  • Amenities including dog parks and fitness center
  • Located in established Fort Worth area

What to Know Before You Tour

  • Leasing coordinator Paige repeatedly praised for kindness and maintenance follow-up
  • Madison (likely manager) mentioned as 'most candid, professional and warm'
  • AC units reach 80-87 degrees, repairs take weeks; one unit remained broken after two months
  • Roof/window water damage reported with minimal contractor follow-up
  • $350 application charge dispute (promised $200 refund not honored)
  • Towing disputes resulting in $400+ recovery fees
  • Rent increases at renewal; one tenant reported $1,200 rent + $200 in additional fees
  • Security gate frequently nonfunctional

Compare with Nearby Apartments

  • Rated 3.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How We Scored It

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
213
4
17
3
8
2
20
1
89

Location & Contact

Address
3400 Western Center Blvd, Fort Worth, TX 76137

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Pet-friendly apartmentsComplimentary java barBusiness centerCo-working spacesClubhouseFitness centerSmart home featuresBBQ grills
Published prices
Application fee
$75

As published by the business on its own website; not independently verified.

Enquire about Carmel Creekside Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Carmel Creekside Apartments. We only share your details with providers relevant to your request.

Frequently Asked Questions

What is the application fee?
The business lists an application fee of $75. One review reports being charged $350 with a disputed $200 refund.
Are pets allowed?
Yes; the business lists pet-friendly apartments and dog parks as amenities.
How quickly is maintenance handled?
Multiple recent reviews report AC repairs taking one to three weeks or longer, and roof/water damage repairs delayed without clear timelines.

Similar apartment complexes nearby

Belterra Apartments
67

Belterra Apartments

4.0(254)✓ Google-verifiedPublishes prices

Move-in experience and staff hospitality are strong points, with residents praising Daisy and the leasing team for their professionalism. The property looks clean and amenities like the pool earn consistent compliments. Long-term residents, however, report persistent maintenance troubles: AC units that fail repeatedly despite multiple service calls, appliances that date from 2005, and a mail room with no cameras where package theft is rampant. Gate security fails regularly, and some report vehicle break-ins. Utility bills run 400-550 monthly even after fixes, suggesting residents may subsidize other units or system inefficiencies.

Luxury
Skyview West
72

Skyview West

4.2(225)✓ Google-verifiedPublishes prices

Skyview West splits sharply between residents who experience responsive maintenance, friendly staff, and spacious apartments, and those who face months-long repair delays, pest problems, and unmet promises. Will, a leasing agent, is consistently praised for smooth move-in help. The property attracts longer-stay residents when things go right, but severe failures (broken AC over summer, security gate breakdowns) drive others out angry. Maintenance responds quickly when they show up, but some repairs drag. Management communication frustrates residents from different ends: some say staff work with tenants, others report lies about unit conditions or broken promises on rent credits. Pet owners appreciate the dog parks; families note the space.

Luxury
Sorrento
58

Sorrento

3.4(432)✓ Google-verifiedPublishes prices

Sorrento's reputation splits sharply between staff and systems. Leasing agents like Kaitlynn Contreras earn consistent five-star praise for tours and application help. Behind the scenes, tenants report a different reality: management unresponsive to calls, maintenance requests sitting for weeks, unexpected fees at move-in, and recurring infrastructure failures including water outages and broken AC. Three management changes in two years have left residents skeptical about who is actually running the property. Recent reviews suggest the problem centres on BH Living's current management approach. Residents document pre-existing damage issues going unaddressed, then face thousands in disputed move-out charges with no clear dispute path. Staff turnover is so high that even office employees are described as "floaters." The leasing team's warmth does not extend to post-move-in service.

Luxury

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16