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Carmel Creekside Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 346 Google reviews · How we rank ›

3.7(346) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
Carmel Creekside Apartments
Service
Luxury High-Rise Apartments
Reviews
346

What we found

Long-term residents report comfort and cleanliness, with front-line staff like Paige earning consistent praise for empathy. Reviewers new and established struggle with air conditioning failures that take weeks to repair, management that ignores requests, and escalating fees that push total rent well above advertised rates.

The complex faces recurring complaints about safety (shootings reported, gate failures, coyotes), poor contractor work on water damage and countertops, and a pattern of management dismissing tenant concerns. Staff member Paige appears to be the exception, but cannot resolve the underlying maintenance and accountability issues.

Praised for
  • staff responsiveness (Paige, Madison)
  • cleanliness and safety feel (long-term residents)
  • maintenance responsiveness for some (minor repairs)
  • pool amenities
Watch-outs
  • AC failures and slow repairs
  • management indifference to problems
  • noise complaints unresolved
  • safety concerns (shootings, coyotes)
  • unexpected fees and rent hikes
  • poor contractor work
  • water damage not addressed
responsive-managementmaintenance-slowunresponsive-officenoisy-neighborsunexpected-feesoutdated-unitsfriendly-staff
Best for: Long-term pet owners who prioritize friendly staff and community feel over cutting-edge maintenance.
Think twice if: Air conditioning reliability matters to you; management has received years of unresolved AC complaints, slow repairs, and reports of safety incidents including shootings.

What's working here

  • Front-line staff (especially Paige) genuinely attentive
  • Pet-friendly amenities including dog parks
  • Long-term residents report 5-6 year stays
  • Modern smart home features and fitness center

Read this before you tour

  • Staff member Paige named repeatedly for empathy and advocacy during maintenance crises
  • AC units fail chronically (weeks to repair, recurring breaks reported)
  • Long-term residents cite 5-6 year tenures; newer residents report immediate problems within days/weeks
  • Water damage at windows unresolved despite multiple tickets; roof or window frame issues causing mold and ant infestations
  • Trash fees and rent hikes compound base rent (one reviewer cited $1200 advertised but $1400 with fees)
  • Security gate fails repeatedly
  • Drive-by shootings and one murder reported in the complex; coyotes spotted in rear area

What residents say

pet-friendly
Dog parks available and praised by long-term pet owners, though some complaints about lax dog waste cleanup.
Luxury High-Rise Apartments
Modern smart home features and good floor plans, but AC failures, water intrusion, and safety concerns undermine luxury positioning.

Side by side with nearby options

  • Rated 3.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

Why this score

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

The numbers behind the score

5
212
4
17
3
8
2
20
1
89

Contact the property

Address
3400 Western Center Blvd, Fort Worth, TX 76137
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Pet-friendly apartmentsComplimentary java barBusiness centerCo-working spacesClubhouseFitness centerSmart home featuresBBQ grills
Published prices
Application fee
$75

As published by the business on its own website; not independently verified.

Enquire about Carmel Creekside Apartments

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Questions we get asked

What is the application fee?
The application fee is $75.
Do pets require any special fees or deposits?
The business lists pet-friendly apartments and dog parks on their website, but review text does not specify pet deposit amounts or rules.
How quickly does maintenance respond to AC problems?
Reviewers report AC repairs taking a week or longer, with chronic recurring failures. One new resident waited weeks for a qualified HVAC technician without resolution.

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Last updated 2026-08-13