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Overton Park Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 267 Google reviews · How we rank ›

3.3(267) 60 composite score See reviews on Google ✓ Google-verified
Luxury
Overton Park Apartments
Location
Cedar Crest, Dallas
Service
Luxury
Reviews
267
Ranking
#499 in Luxury
Best for
People prioritizing leasing convenience and staff attentiveness over immediate move-in confidence.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Leasing staff earn genuine praise for speed and professionalism, with Diana and Jonathan named repeatedly in positive reviews. However, significant maintenance issues shadow the experience: multiple residents report repeated water shutoffs, burst pipes, apartment flooding, and pest problems including rats and roaches despite rent near $1,500 monthly. The gap between promised "remodeled" units and what tenants received appears to be a core pain point.

One tenant documented their condition issues with photos and videos, citing appliances described as substandard and makeshift countertop coverings rather than legitimate remodeling. When repairs occur, they tend to lag. Management concessions suggest ongoing complaints are acknowledged internally, yet the complexity remains: some residents describe the property as quiet and well-maintained, while others face recurring infrastructure failures.

Praised for
  • responsive leasing staff (Diana, Jonathan, Jordan)
  • quiet and clean community
  • safe neighborhood
  • friendly management
  • quick move-in availability
Watch-outs
  • plumbing and water shutoff problems
  • flooding in units
  • pest infestation (rats and roaches)
  • apartment condition mismatches expectations
friendly-staffresponsive-managementquiet-communityclean-groundsmaintenance-slowpest-problemsoverpriced
Best for: People prioritizing leasing convenience and staff attentiveness over immediate move-in confidence.
Think twice if: Ask detailed questions about plumbing history, water shutoffs, pest control records, and exactly what "remodeled" means. Request photos of your unit before signing.

What Reviewers Like

  • Leasing team responds quickly with personalized service
  • Safe, quiet location in Cedar Crest
  • Brand-new or recently upgraded floor plans available

What to Know Before You Tour

  • Staff members named: Diana (leasing), Jonathan (leasing), Jordan (office)
  • Rent cited at approximately $1,500 monthly for one-bedroom
  • Water infrastructure: boiler system with history of shutoffs and burst pipes
  • Pest issues: residents caught rats on traps in a three-week span; roaches also reported
  • Management issues concessions on documented repair failures
  • Units described by some as wallpapered/contact-covered countertops and substandard appliances, contradicting remodel claims

Compare with Nearby Apartments

  • Rated 3.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating Breakdown

5
108
4
34
3
31
2
23
1
71

Location & Contact

Address
220 E Overton Rd, Dallas, TX 75216

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:00
Tuesday
08:30-17:00
Wednesday
08:30-17:00
Thursday
08:30-17:00
Friday
08:30-17:00
Saturday
09:00-13:00
Sunday
Closed

As listed on Google.

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Frequently Asked Questions

Is the leasing office responsive to walk-ins?
Yes. Multiple reviews mention same-day or next-day appointments with leasing staff (Diana, Jonathan, or Jordan), and the office publishes hours 7 days a week.
What should I ask about before signing a lease here?
Tenants advise asking specific questions about plumbing infrastructure, boiler system reliability, history of water shutoffs and burst pipes, flood damage patterns, pest control methods, and to request photos proving renovation claims before move-in.
Are there known plumbing or pest problems?
Yes. Recent reviews document repeated water shutoffs, burst pipes, apartment flooding, and pest infestations including rats and roaches, despite management maintenance responses.

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Last updated 2026-09-16