40 low data
Villas At the Mansion
3.0(3)
Evidence is limited to a single review citing rudeness at the leasing office. More data would be needed to assess the community fairly.
Luxury
Gallery at Turtle Creek Apartments
Garden Style (1-4 stories)Luxury
- Location
- Oak Lawn, Dallas
- Services
- Garden Style (1-4 stories), Luxury
- Reviews
- 166
- Ranking
- #29 in Garden Style (1-4 stories)
- Best for
- Professionals and established families seeking walkable luxury living near Turtle Creek retail and dining.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Our Review
Long-term residents consistently praise the staff's genuine care, quick maintenance response, and the sought-after Oak Lawn location near dining and retail. Leasing team members by name (Max, Krista, Daned, Austin, Anthony) earn repeated mention for warmth and follow-through.
A vocal minority reports chronic infrastructure failures, chiefly non-functioning elevators and garage doors remaining broken for months. These residents claim management communication lapses after lease renewal and describe a pattern of excuses rather than solutions. The divide appears tied to expectations: those content with occasional issues rate the response highly, while others feel ignored when problems persist.
Praised for
- responsive maintenance and office staff
- friendly, knowledgeable leasing team
- welcoming community with strong retention
- convenient Turtle Creek location and walkability
Watch-outs
- elevators and garage door frequently broken for extended periods
- slow communication and unresponsive management on non-renewal issues
- inadequate parking enforcement and security gaps
- noise from college-aged residents and faulty intercom system
responsive-managementmaintenance-slowfriendly-staffmodern-amenities
Best for: Professionals and established families seeking walkable luxury living near Turtle Creek retail and dining.
Think twice if: Elevators and garage gate failures have lasted months; unresponsive management may frustrate those facing persistent infrastructure issues.
What Reviewers Like
- Named staff with genuine tenant relationships and follow-through
- Quick maintenance response for day-to-day issues
- Prime Turtle Creek location with walkable retail and dining
What to Know Before You Tour
- Staff members praised by name: Krista, Daned, Max, Austin Grant, Austin Blaine, Anthony
- Newly updated terrace and community amenities
- Multiple residents report 3+ year tenancy and renewal cycles
- Elevator noise reported as constant grinding and banging metal
- Garage door and roll-up gate failures lasting months; security intercom (Butterfly system) fails intermittently
What Stands Out
- Luxury
- Spacious floor plans, well-maintained grounds, and prime location earn praise; chronic elevator and garage infrastructure failures undermine the luxury positioning for some residents.
Compare with Nearby Apartments
- Rated 4 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
- Has more Google reviews than 66% of the businesses in this directory.
How We Scored It
How We Score Star rating 32
Review volume 97
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30
Rating Breakdown
5
110
4
13
3
5
2
8
1
30
Location & Contact
- Phone
- +1469-747-2409
- Website
- https://www.galleryatturtlecreek.com/?funnelleasing=onlinelisting&utm_source=gmb&utm_medium=organic
- Address
- 3427 Cedar Springs Rd, Dallas, TX 75219
Last verified 2026-09-16
Leasing Office Hours
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
Amenities & Property Details
Services listed
Studio apartments1 bedroom apartments2 bedroom apartmentsPet-friendly apartments
As published by the business on its own website; not independently verified.
Frequently Asked Questions
- Is Gallery at Turtle Creek pet-friendly?
- Yes, the property lists pet-friendly apartments and allows residents to keep pets.
- What staff members should I expect to meet during leasing?
- Max, Krista, and Daned are leasing and office staff frequently named in positive reviews for their knowledge and friendliness.
- How long have typical residents stayed?
- Multiple residents report 3, 4, 7+, and over 8 years of tenancy, suggesting strong long-term retention.
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Luxury