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Radius Turtle Creek

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 56 Google reviews · How we rank ›

4.1(56) 66 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Radius Turtle Creek
Service
Luxury High-Rise Apartments
Reviews
56

What we found

Residents consistently praise Radius for its walkable Uptown location, responsive management (especially Sarah and Dan), and quick maintenance. Spacious units and a large dog park appeal to long-term renters who value the quiet, safe neighborhood and reasonable pricing. However, one multi-year resident reported persistent roaches despite pest control, garage security gaps leading to car theft, questionable deposit deductions, and unresolved noise issues, suggesting quality varies significantly by unit and time period.

Recent shift: One detailed multi-year negative review (published a year ago) describes chronic pest, security, and management issues, contrasting sharply with overwhelmingly positive five-star reviews; the extent to which this reflects ongoing vs. resolved problems is unclear from review dates.

Praised for
  • responsive and professional management
  • quick and helpful maintenance
  • ideal walkable location near Katy Trail
  • clean and well-maintained property
  • friendly neighbors and secure community
  • reasonable pricing for the area
  • spacious apartments with natural light
  • large fenced dog park
Watch-outs
  • pest problems (roaches) unresolved despite management
  • garage not fully secure (car break-ins, catalytic converter theft)
  • ongoing noise from upper floors
  • outdated finishes and small gym
  • management dishonesty with deposit charges
  • annual rent increases
  • pets using hallways and elevators as bathrooms
  • elevator malfunctions
  • structural concerns (garage wall collapse)
responsive-managementclean-groundsmaintenance-quickquiet-communitygreat-valuesecure-parkingpest-problemsnoisy-neighborsoutdated-unitsfriendly-staff
Best for: Long-term renters valuing walkability, quiet community feel, and pet-friendly amenities over modern finishes.
Think twice if: Pest control track record and garage security have been problematic; one long-term resident had roaches for 2 years and car theft in the garage.

What's working here

  • Uptown location walkable to Katy Trail and restaurants
  • Named staff Sarah and Dan consistently praised
  • Large dog park and amenities
  • Quick maintenance response times

Read this before you tour

  • Staff Sarah and Dan named repeatedly for exceptional service
  • Large fenced dog park expanded recently
  • Pool upgrades and landscaping improvements noted
  • Underground parking garage
  • Gym available but noted as small
  • Spacious units with large windows

Side by side with nearby options

  • Rated 4.1 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

Why this score

How We Score
Star rating 37
Review volume 76
Review recency 90
Review sentiment 60
Profile completeness 100
Verification 30

The numbers behind the score

5
35
4
9
3
2
2
1
1
9

Contact the property

Address
3604 Cedar Springs Rd, Dallas, TX 75219

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

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Questions we get asked

Is the building pet-friendly?
Yes, Radius has a large fenced dog park. However, some residents report pets using hallways and elevators as bathrooms.
How long do maintenance requests take?
Multiple residents report maintenance staff are quick and responsive, typically handling requests efficiently.
Is the location walkable?
Yes, the property is a 5-10 minute walk to bars, restaurants, coffee shops, and parks near the Katy Trail in Uptown Dallas.

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Most residents treasure the Turtle Creek location, the quiet apartments, and the genuine warmth of the leasing and maintenance teams. However, a significant number report that basic building systems fail chronically, and management communication breaks down when problems arise, leaving residents frustrated and feeling ignored. The community shines during tours and early residency, but longer-term tenants describe a pattern where management avoids accountability. Elevators and the parking garage door have stayed broken for months. Security suffers when these fail, and staff rarely return calls or emails about unresolved issues.

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Last updated 2026-08-13