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Gatsby on Ross Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 305 Google reviews · How we rank ›

4.0(305) 68 composite score See reviews on Google ✓ Google-verified
Luxury
Gatsby on Ross Apartments
Location
Old East Dallas, Dallas
Service
Luxury
Reviews
305
Ranking
#304 in Luxury
Best for
Prospective residents who prioritize modern amenities and can document conditions carefully; those seeking pet-friendly luxury apartments in central Dallas.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Gatsby on Ross divides sharply. Residents and visitors frequently praise the pool setup, floor plans, and certain staff members by name like Esteban, Will, Raven, and Heidy. The leasing office is described as responsive and the maintenance team quick to help. However, a significant portion report serious frustrations: pool parties and noise continuing well past posted 10 PM closing, hallways and common areas dirty with pet waste and trash, and management unresponsive to repeated complaints about noise violations from neighbors and insufficient enforcement. Others cite unresolved maintenance issues lasting months despite work orders, and unexpected move-out charges without clear documentation. The property appears strong on individual staff service but inconsistent on community standards and accountability.

Praised for
  • maintenance staff responsiveness and professionalism
  • pool amenities and cleanliness
  • friendly leasing office staff
  • clean common areas and grounds
  • resort-style facilities and layout
Watch-outs
  • poor rule enforcement and noise violations
  • dirty hallways and common areas
  • unresponsive management to complaints
  • inadequate maintenance follow-up
  • undisclosed move-out charges
friendly-staffresponsive-managementmaintenance-slownoisy-neighborsclean-groundsmaintenance-quickunresponsive-officemodern-amenities
Best for: Prospective residents who prioritize modern amenities and can document conditions carefully; those seeking pet-friendly luxury apartments in central Dallas.
Think twice if: Think twice if noise sensitivity is a priority or if you require strict enforcement of community rules; document your move-in condition thoroughly and verify all move-out charges before final payment.

What Reviewers Like

  • Named maintenance staff (Esteban, Will) praised for quick response
  • Resort-style pool with grills, island sink, lounge areas
  • Accessible online request portal
  • Pet-friendly with dog wash station and bike storage

What to Know Before You Tour

  • Maintenance staff: Esteban and Will praised for responsiveness
  • Leasing staff: Raven and Heidy named for professionalism
  • Dog wash station on-site
  • Online request portal noted as responsive by some
  • Move-out charges reported: $175 painting, $109 carpet cleaning
  • Ongoing maintenance issues documented over 3+ months without resolution

What Stands Out

Luxury
Pool and resort amenities frequently praised for cleanliness and layout; unit floor plans called spacious and homey. However, noise and rule enforcement undermine luxury experience for some residents.

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How We Scored It

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
205
4
28
3
6
2
4
1
62

Location & Contact

Address
4001 Ross Ave, Dallas, TX 75204

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsResort-style pool24-hour fitness centerDog wash stationBike storage and repair centerEV charging stations

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Are units pet-friendly?
Yes. The complex has a dog wash station and one reviewer mentioned their border collie-husky mix living there. Pets must be registered with the property.
What are the pool hours?
The property states pool hours close at 10 PM, though multiple reviews report violations continuing past midnight on weekends.
Is there visitor parking?
Yes, visitor parking is on the top level of the garage. Visiting vehicles must be registered with the complex.

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LuxuryGarden Style (1-4 stories)

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Last updated 2026-09-16