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The Laurel Preston Hollow

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 58 Google reviews · How we rank ›

4.2(58) 70 composite score See reviews on Google ✓ Google-verified
Luxury
The Laurel Preston Hollow
Location
North Dallas, Dallas
Service
Luxury
Reviews
58
Ranking
#256 in Luxury
Best for
Professionals and families seeking a well-maintained luxury community with reliable leasing staff.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Staff warmth and property upkeep draw strong loyalty across a six-year tenure average. Krista, Jesus, Evelyn, and Andrew handle leasing and maintenance with speed. Housekeeping and grounds stay clean. Yet noise and pest complaints linger because management doesn't enforce rules or reply promptly to email requests about ongoing problems.

Praised for
  • friendly, helpful office and maintenance staff
  • well-kept property and clean common areas
  • responsive management to tenant needs
  • prime location near dining and shopping
Watch-outs
  • poor communication and slow response to follow-ups
  • noise complaints not enforced
  • pest control issues unresolved
responsive-managementfriendly-staffclean-groundsmaintenance-quicknoisy-neighborspoor-communication
Best for: Professionals and families seeking a well-maintained luxury community with reliable leasing staff.
Think twice if: Tenants sensitive to noise or pest issues; email communication can be slow and requires follow-up.

What Reviewers Like

  • named staff known for responsiveness (Krista, Jesus, Andrew, Evelyn)
  • maintenance and housekeeping praised for speed and attention to detail
  • quiet units despite urban location

What to Know Before You Tour

  • Krista (leasing/manager) recognized with Greystar Spirit Award
  • Jesus Guzman, Evelyn, Andrew (maintenance), and Mirna (housekeeping) named as go-to staff
  • maintenance crew delivers packages inside apartments during absences
  • on-site herb garden planted with organic herbs for tenants
  • Amazon drop-off available at building door and within building

What Stands Out

Luxury
Spacious corner units with excellent entertaining layout praised; housekeeping and grounds maintenance sustain property appeal, though noise enforcement and pest control lag.

Compare with Nearby Apartments

  • Rated 4.2 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

How We Scored It

How We Score
Star rating 40
Review volume 77
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating Breakdown

5
42
4
5
3
2
2
1
1
8

Location & Contact

Address
8600 Preston Rd, Dallas, TX 75225

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-17:30
Tuesday
10:00-17:30
Wednesday
10:00-17:30
Thursday
10:00-17:30
Friday
10:00-17:30
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Pet-friendly apartmentsResort-style poolOutdoor fireplacePrivate courtyardsOutdoor kitchensVirtual tours

As published by the business on its own website; not independently verified.

Enquire about The Laurel Preston Hollow

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Frequently Asked Questions

Is The Laurel pet-friendly?
Yes, the business website lists pet-friendly apartments among its services.
How responsive is the office to maintenance requests?
Maintenance staff are praised for prompt response, often delivering tasks same-day. Email communication to the office is slower and may require follow-up.
What amenities are available?
Resort-style pool, outdoor fireplace, private courtyards, outdoor kitchens, Amazon drop-off, and an herb garden.

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Luxury

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Last updated 2026-09-16