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Haven Lake Highlands Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 257 Google reviews · How we rank ›

4.4(257) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
Haven Lake Highlands Apartments
Service
Luxury High-Rise Apartments
Reviews
257

What we found

The leasing team-especially Nichole, Jonathan, Eric, and Daunte-draws consistent praise for friendliness and moving residents in quickly. Facilities feel modern and well-maintained. Once residents move in, however, a vocal minority report maintenance requests going unresolved for weeks, management dodging lease renewal paperwork, and staff ignoring problems after the lease is signed.

Sound and ventilation are genuine pain points: reviewers hear neighbors' normal conversations through walls, and shared vents carry smoke between units. The gap between leasing experience and resident experience appears widest on maintenance accountability and follow-through on administrative basics like lease renewals.

Praised for
  • friendly, responsive leasing staff
  • beautiful facilities and grounds
  • swift move-in process
  • welcoming community feel
Watch-outs
  • maintenance requests unresolved or unaddressed
  • inaccurate explanations for failed maintenance
  • poor communication after lease signing
  • thin walls and shared ventilation noise
  • lease renewal delays and unresponsive management
friendly-staffresponsive-managementmaintenance-slownoisy-neighbors
Best for: Renters prioritizing leasing staff quality and prime Northeast Dallas location over maintenance responsiveness.
Think twice if: Expect possible maintenance delays and thin walls; confirm lease renewal procedures in writing before signing.

What's working here

  • highly praised leasing staff by name
  • modern industrial lofts and resort amenities
  • swift move-in experience
  • prime Lake Highlands location near shopping and parks

Read this before you tour

  • Leasing staff Nichole, Jonathan, Eric, and Daunte named repeatedly in reviews
  • Modern industrial lofts offered alongside traditional floor plans
  • Maintenance requests documented but unresolved for weeks
  • Lease renewal paperwork reportedly delayed two months after resident request
  • Shared ventilation system carries neighbor smoke between units

What residents say

Luxury High-Rise Apartments
Beautiful modern facilities and swift leasing experience marred by unresponsive post-move-in maintenance and thin construction.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

Why this score

How We Score
Star rating 57
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
208
4
8
3
1
2
6
1
34

Contact the property

Address
7077 Watercrest Parkway, Dallas, TX 75231
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1, 2, and 3 bedroom apartmentsModern industrial loftsResort-style clubhouseWi-FiCoffee barBilliardsTV loungeEssential housing program
Published prices
Application & Administration Fee
$50

As published by the business on its own website; not independently verified.

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Questions we get asked

Who should I ask for during leasing?
Nichole, Jonathan, Eric, and Daunte are named repeatedly by reviewers as exceptionally helpful and friendly during tours and move-in.
Will I hear my neighbors?
Yes-reviewers report hearing normal conversation through walls and neighbor smoke through shared ventilation vents.
How long does maintenance usually take?
Recent reviews report requests staying unresolved for weeks and maintenance staff providing inaccurate explanations for access failures.

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Last updated 2026-08-13