DFW Multifamily Property Directory
Menu

Haven Lake Highlands Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 275 Google reviews · How we rank ›

4.4(275) 83 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
Haven Lake Highlands Apartments
Location
Lake Highlands, Dallas
Service
Luxury
Reviews
275
Ranking
#17 in Luxury
Best for
Renters seeking attentive management and fast maintenance in a well-maintained Lake Highlands setting.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Residents repeatedly praise the leasing and maintenance teams by name, crediting Nicole, Jonathan, Eric, and Don with creating an unusually attentive living experience. Work orders close quickly; property upkeep is consistent; the office handles move-ins smoothly and remembers faces.

Lake Highlands location near NorthPark and White Rock appeals to tenants who value the price-to-amenities ratio. Staff turnover happened before Jonathan Renteria arrived as property manager six months ago, but recent reviews signal stability and genuine care for both the community and its people.

Praised for
  • responsive staff (especially Nicole, Jonathan, Eric, Don)
  • fast maintenance response and completion
  • well-maintained grounds and property
  • welcoming community and management team
  • good value for location
responsive-managementmaintenance-quickclean-groundsfriendly-staffgreat-value
Best for: Renters seeking attentive management and fast maintenance in a well-maintained Lake Highlands setting.
Think twice if: Property experienced high staff turnover before recent management changes; current stability is recent.

What Reviewers Like

  • named staff who follow through (Nicole, Jonathan, Eric, Don)
  • fast maintenance turnaround
  • well-kept grounds year-round
  • location near NorthPark Center and DART station

What to Know Before You Tour

  • Jonathan Renteria (property manager) credited with turnaround in past six months
  • Eric (maintenance supervisor) and Jose noted for fast response times
  • Don maintains grounds appearance
  • Nicole in leasing office handles move-in coordination
  • A resident mentions five property managers and significant temp turnover in prior years before Renteria's tenure

Compare with Nearby Apartments

  • Rated 4.4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How We Scored It

How We Score
Star rating 57
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating Breakdown

5
226
4
8
3
1
2
6
1
34

Location & Contact

Address
7077 Watercrest Parkway, Dallas, TX 75231

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1, 2, and 3 bedroom apartmentsmodern industrial loftsresort-style clubhouseWi-Ficoffee barbilliardsTV lounge
Published prices
Application & Administration Fee
$50

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Haven Lake Highlands Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Haven Lake Highlands Apartments. We only share your details with providers relevant to your request.

Frequently Asked Questions

Are pets allowed?
Yes. A resident review mentions the complex as a pet-friendly option, though official pet policy details are not in the materials provided.
How close is the DART station?
The business states it is near Lake Highlands DART Station, but exact distance is not specified.

Similar apartment complexes nearby

The Lookout
71

The Lookout

4.3(163)✓ Google-verifiedPublishes prices

Strong front-office and maintenance teams earn consistent praise for responsiveness and genuine support; residents report three-year tenure and comfort with management's approach to problem-solving. However, security gaps expose vehicles to repeated theft and break-ins, building cleanliness lapses undermine the experience, and hidden income qualification rules (3x monthly rent) catch applicants by surprise after paying non-refundable fees. Locked garage doors fail regularly, the app drops connectivity, and at least one resident faced unauthorized vehicle towing by a contracted company.

Luxury
Everwood Apartments
58

Everwood Apartments

3.5(98)

Half the reviews praise Everwood as a safe, well-kept community with responsive management, particularly highlighting Blanca and Roberto's customer service. The other half describe serious infrastructure failures: raw sewage backups near stairs, drainage flooding, missed maintenance requests, and security concerns including car theft. Quality swings between genuinely positive resident experiences and serious property issues.

Luxury
Lenox Lake Highlands Apartments
67

Lenox Lake Highlands Apartments

4.0(237)✓ Google-verifiedPublishes prices

Lenox offers modern layouts and warm leasing experiences, particularly through standout staff like Jaye who make prospective residents feel welcomed into a real community. However, residents report repeated struggles: deposits sent to wrong addresses or withheld entirely, maintenance requests left hanging for months, broken entry gates and doors that fail to keep out intruders, and recurring car break-ins and crime on the property. Management acknowledges neither safety nor poor cleaning standards as their concern, leaving some tenants feeling unsupported and unsecured despite paying high monthly rent. The complex sits directly next to DART, which draws foot traffic management does not monitor or restrict. Staff reliability splits sharply-tours and some maintenance calls impress, yet billing disputes, lease errors, and rude phone interactions frustrate prospective and outgoing residents alike. A 4-year resident described being gaslit on prorated rent and charged $700 in unfair deposit deductions; another waited five months to recover their security deposit across three mailed checks to wrong addresses.

Luxury

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16