The Kendrick Apartments
Half the reviews are five-star praise for welcoming staff, but the other half documents serious, recurring failures: a broken gate sits unfixed for over a year while car thefts and break-ins happen regularly, maintenance ignores emergency requests for days or weeks, and water damage and mold go unaddressed despite repeated calls. Staff turnover means some interactions go smoothly, but the office routinely doesn't answer phones, makes residents wait 45 to 75 minutes to be seen, and prioritizes collecting rent over fixing leaks documented on move-in inspections. Specific issues that emerge across multiple reviews: roaches and rats in units, AC failures treated as non-emergencies despite Texas code, window units left after repairs, peeling paint covering underlying problems, and parking stolen for informal car repair operations. Five years into tenancy, one resident watched the complex deteriorate as prices rose. The gap between website promises (gated community, high-speed internet) and day-to-day reality is stark.
