Terrace at Highland Hills
Staff warmth and tenant engagement set this property apart. Leasing consultants like Meesh, Daniel, and Latosha make move-ins smooth, and a resident coordinator (Karon) hosts regular events and community activities that build a sense of belonging. However, one credible account describes an armed robbery on the grounds, with police response delays and reports of ongoing vehicle theft. These safety issues directly contradict management's stated security claim. Monthly community events, a food pantry, and gated access are draws for families and income-restricted renters. The complex is located ten miles from downtown between I-45 and Loop 12. The question of whether security measures truly prevent or adequately respond to crime remains unresolved.
